• FuglyDuck@lemmy.world
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      9 months ago

      “We’re only going to offer discounts!”

      So they’re going to jack the prices by 3x, tell everyone they’re getting “50% off”. While everyone really is paying 1.5x more… during discounts….

      And everyone is going to be grateful. Cuz they dumb.

      Or so Wendy’s imagines.

  • CaptDust@sh.itjust.works
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    9 months ago

    I’m just gonna say, Wendy’s can’t even manage refunds for order-ahead through their app (seriously, google it) there’s no chance they’re going to manage dynamic pricing regardless how they spin it

  • Breve@pawb.social
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    9 months ago

    I bet their version of dynamic pricing is less “the price of a burger changes from 2pm to 6pm based on demand” and more “we let the AI slowly adjust prices across different regions over days and weeks to learn the point that extracts the maximum profit in each market”.

    • Potatos_are_not_friends@lemmy.world
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      9 months ago

      I don’t see that as a problem. That’s already being done. Fast food prices are already different if you buy it in the city vs in a small town.

      I think it’s the buzzword overload.

      • Breve@pawb.social
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        9 months ago

        Oh absolutely, but modern machine learning algorithms will be far more effective and biased. You might think it would lower prices in poorer neighborhoods, but instead it might discover they are a captive market with no nearby grocery stores and poor transit to get to a “cheaper” Wendy’s, and instead raise prices to squeeze people who have few alternatives and are already struggling. Welcome to the enshitification of fast food.

  • octopus_ink@lemmy.ml
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    9 months ago

    Even the article is gold. Emphasis added by me.

    To be clear, Wendy’s CEO told shareholders it would “begin testing more enhanced features like dynamic pricing,” less than two weeks ago on its earnings call. Dynamic pricing is a strategy used by Uber, Ticketmaster, and other internet-native businesses to offer fluid prices. As anyone who has used these services understands, the surge in prices during increased demand is a key element of this practice. However, Wendy’s now claims that was never part of their version of dynamic pricing.

    In other words, Wendys:

    • Omega@lemmy.world
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      9 months ago

      So, are they claiming they were going to give discounts during non-peak hours? Because I absolutely believe that’s how they would sell it. And then in a couple years the discount price would be the same as the old regular price. Just like pizza chains do with coupons and sales.

      If theaters hadn’t gone so aggressive on premium seating, we might have already been accustomed to this. Like, if they only did discounted seating and were kind of generous with it, it probably would have taken off. Same with this. If they had pushed it as happy hours, it wouldn’t have been a story.

      Thank goodness they all seem to be too greedy and/or incompetent to implement this on the down low.