Intro

We would like to address some of the points that have been raised by some of our users (and by one of our communities here on Lemmy.World) on /c/vegan regarding a recent post concerning vegan diets for cats. We understand that the vegan community here on Lemmy.World is rightfully upset with what has happened. In the following paragraphs we will do our best to respond to the major points that we’ve gleaned from the threads linked here.

Links


Actions in question

Admin removing comments discussing vegan cat food in a community they did not moderate.

The comments have been restored.

The comments were removed for violating our instance rule against animal abuse (https://legal.lemmy.world/tos/#11-attacks-on-users). Rooki is a cat owner himself and he was convinced that it was scientific consensus that cats cannot survive on a vegan diet. This originally justified the removal.

Even if one of our admins does not agree with what is posted, unless the content violates instance rules it should not be removed. This was the original justification for action.

Removing some moderators of the vegan community

Removed moderators have been reinstated.

This was in the first place a failure of communication. It should have been clearly communicated towards the moderators why a certain action was taken (instance rules) and that the reversal of that action would not be considered (during the original incident).

The correct way forward in this case would have been an appeal to the admin team, which would have been handled by someone other than the admin initially acting on this.

We generally discuss high impact actions among team before acting on them. This should especially be the case when there is no strong urgency on the act performed. Since this was only a moderator removal and not a ban, this should have been discussed among the team prior to action.

Going forward we have agreed, as a team, to discuss such actions first, to help prevent future conflict

Posting their own opposing comment and elevating its visibility

Moderators’ and admins’ comments are flagged with flare, which is okay and by design on Lemmy. But their comments are not forced above the comments of other users for the purpose of arguing a point.

These comments were not elevated to appear before any other users comments.

In addition, Rooki has since revised his comments to be more subjective and less reactive.


Community Responses

The removed comments presented balanced views on vegan cat food, citing scientific research supporting its feasibility if done properly.

Presenting scientifically backed peer reviewed studies is 100% allowed, and encouraged. While we understand anyone can cherry pick studies, if a individual can find a large amount of evidence for their case, then by all accounts they are (in theory) technically correct.

That being said, using facts to bully others is not in good faith either. For example flooding threads with JSTOR links.

The topic is controversial but not clearly prohibited by site rules.

That is correct, at the time there was no violation of site wide rules.

Rooki’s actions appear to prioritize his personal disagreement over following established moderation guidelines.

Please see the above regarding addressing moderator policy.


Conclusions

Regarding moderator actions

We will not be removing Rooki from his position as moderator, as we believe that this is a disproportionate response for a heat-of-the-moment response.

Everybody makes mistakes, and while we do try and hold the site admin staff to a higher standard, calling for folks resignation from volunteer positions over it would not fair to them. Rooki has given up 100’s of hours of his free time to help both Lemmy.World, FHF and the Fediverse as a whole grown in far reaching ways. You don’t immediately fire your staff when they make a bad judgment call.

While we understand that this may not be good enough for some users, we hope that they can be understanding that everyone, no matter the position, can make mistakes.

We’ve also added a new by-laws section detailing the course of action users should ideally take, when conflict arises. In the event that a user needs to go above the admin team, we’ve provided a secure link to the operations team (who the admin’s report to, ultimately). See https://legal.lemmy.world/bylaws/#12-site-admin-issues-for-community-moderators for details.

TL;DR In the event of an admin action that is deemed unfair or overstepping, moderators can raise this with our operations team for an appeal/review.

Regarding censorship claims

Regarding the alleged censorship, comments were removed without a proper reason. This was out of line, and we will do our best to make sure that this does not happen again. We have updated our legal policy to reflect the new rules in place that bind both our user AND our moderation staff regarding removing comments and content. We WANT users to hold us accountable to the rules we’ve ALL agreed to follow, going forward. If members of the community find any of the rules we’ve set forth unreasonable, we promise to listen and adjust these rules where we can. Our terms of service is very much a living document, as any proper binding governing document should be.

Controversial topics can and should be discussed, as long as they are not causing risk of imminent physical harm. We are firm believers in the hippocratic oath of “do no harm”.

We encourage users to also list pros and cons regarding controversial viewpoints to foster better discussion. Listing the cons of your viewpoint does not mean you are wrong or at fault, just that you are able to look at the issue from another perspective and aware of potential points of criticism.

While we want to allow our users to express themselves on our platform, we also do not want users to spread mis-information that risks causing direct physical harm to another individual, origination or property owned by the before mentioned. To echo the previous statement “do no harm”.

To this end, we have updated our legal page to make this more clear. We already have provisions for attacking groups, threatening individuals and animal harm, this is a logical extension of this to both protect our users and to protect our staff from legal recourse and make it more clear to everyone. We feel this is a very reasonable compromise, and take these additional very seriously.

See Section 8 Misinformation

Sincerely,
FHF / LemmyWorld Operations Team


EDIT: Added org operations contact info

  • NocturnalMorning@lemmy.world
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    1 year ago

    I have cats, and I never would have responded to somebody the way rookie did in that thread. Also sounds like it’s less “heat of the moment” When people are coming forward with other stories where he’s been very emotionally charged during conversations.

    But, all that aside, why is a backend programmer for lemmy an admin/mod at all?

  • sandbox@lemmy.world
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    1 year ago

    As soon as someone in a position of power shows their willingness to use that power to further their own agenda in any way, rather than for the benefit of the community, they should immediately and unequivocally have that power withdrawn.

    Rooki has showed us all who he is, and what he is willing to do with power. He has not felt any consequences. In future, he’ll just be more cautious with how he abuses his power.

  • dustyData@lemmy.world
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    1 year ago

    Using the Hippocratic oath as a guide is stupid. It only applies to medical personnel that take the oath, and medical personnel haven’t taken that oath since at least the 60s because it actually has a lot of unethical shit incompatible with modern morality. For example, the original Hippocratic oath is against abortion. Does that mean that Lemmy is anti-abortion now? It also forbids surgery for kidney stones, are the admins certified to make this kind of medical decisions.

    Just write or choose a good ethical framework that is actually relevant for the management of online communities. There’s better, more modern shit out there that also includes the principle of do no harm. Lemmy.World is handled by amateurs.

    • fodderoh@lemmy.world
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      1 year ago

      Just write or choose a good ethical framework that is actually relevant for the management of online communities. There’s better, more modern shit out there that also includes the principle of do no harm.

      You know what would be helpful here? Actually naming and/or linking to some of these better frameworks you think they should consider using.

  • TropicalDingdong@lemmy.world
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    1 year ago

    It’s good to have these issues. I still look at Lemmy as v1 of something that will eventually be quite different and the moderation and admin questions are not easily solved.

    It seems like there are some good ideas in the comments, but another might be community voting for mods. Its interesting to me how undemocratic these democratic platforms are. Might be something to consider in future versions of Lemmy.

    • Blaze (he/him)@feddit.org
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      1 year ago

      It seems like there are some good ideas in the comments, but another might be community voting for mods.

      I have seen instances organize votes for their admins. Could be an option indeed.

  • madcaesar@lemmy.world
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    1 year ago

    All I’m getting from this entire saga is that vegans on here are lunatics. From forcing this nonsense on pets, to all of the follow-up, this is a very bad look for the community, from somone looking in from the outside.

    This is some cultish behavior…

  • ripcord@lemmy.world
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    1 year ago

    Wow. I have no involvement in the original issue and I’m definitely not as familiar with the circumstances and details as others. There may be a lot missing here.

    But this feels like a very mature, logical, empathetic, well-intentioned response and the kind of thing I like to see.

    • jelloeater@lemmy.worldM
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      1 year ago

      We’re just trying to do the best we can to consider everyone involved and what we can do better going forward. We’re all just volunteers trying to keep things positive and stable. 🙏 ❤️

      Thanks!

  • givesomefucks@lemmy.world
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    1 year ago

    What’s crazy is all the admins had to do was look at that subs modlog prior to the controversy to see this was all most likely a troll:

    https://lemmy.world/modlog/1309?page=3&actionType=ModRemoveComment

    That mod team doesn’t give two shits about “free speech”.

    Let them migrate to their own instance, changing all of lemmy.world’s rules and making all those sticky threads is about as much as you could feed a troll.

    • TeoTwawki@lemmy.world
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      1 year ago

      Wow that modlog is pretty eye opening, big echo chamber vibes.

      Now lets watch as both our comments here get brigaded into oblivion.

      • Hackerman_uwu@lemmy.world
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        1 year ago

        I’m asking this purely out of naivety, not trying to make a point: are you saying that because there are removed comments there that seem balanced and pretty thoughtful but have been removed regardless?

        This is honestly my very first time looking at a modlog so I’m trying to got understand how to read it.

    • rustyfish@lemmy.world
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      1 year ago

      Yeah. I know why I blocked them a long time ago. There is nothing of value in that community.

  • Soup@lemmy.cafe
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    1 year ago

    And yet do I see correctly, that nothing at all was done about the mods that removed posts stating with proof, that the AKC agrees that cats are oblate carnivores and should not eat vegan cat food.

    This whole thing reads like an apology to those who were wrong to begin with.

  • rowinxavier@lemmy.world
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    1 year ago

    I’m reminded of an article talking about an outage at Yahoo! back when they were huge. It turned out the whole outage came down to one person messing up. The manager was asked how they let the person go and they said “Whatever the cost of that outage we just spent it on training, that person will never make that mistake again, nor will they allow someone else to make it”.

    If you have mods trying to manage things and they make a mistake you don’t axe them, you discuss the situation and work in good policy for going forward. This one case is costly to the community, but nowhere near as costly as losing someone with this experience.

    As for the vegan diet for cats issue, in general people who do vegan diets for kids and animals run a high risk of causing harm. Is it possible to do correctly? Maybe. Is it likely that an individual who is not trained in that field will manage it? No. But should it be investigated? Sure, but o my with experiments that actually do teach us something, no wasted studies of 3 weeks on a diet and checking blood tests, or comparing vegan kibble to omnivore kibble. Still, the same issues plague human dietetics and we don’t have the answers there either, so yeah, maybe we should all chill a little and work together rather than identifying with one side of the argument and vilifying the other.

  • Maple Engineer@lemmy.world
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    1 year ago

    To be clear, while the idea that discussion is welcome the moderators of c/vegan do not tolerate discussion. Any opinion that goes against the orthodoxy of the echo bunker leads to a permanent ban. If you express any opinion other that, “It’s fully acceptable to force your extremist philosophy on an obligate carnivore by feeding. it an unnatural vegan diet” you will be banned. It’s an incredibly closed minded and intolerant community.

  • Lost_My_Mind@lemmy.world
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    1 year ago

    I don’t agree with the outcome of THIS situation, but I DO agree with the idea that mods and admins are not gods on the fediverse. I like the concept of checks and balances, even if I disagree with the ruling. The fact that it’s not a god complex one person rule is better than what reddit has.

    That being said, you can be vegan, but give your cat some chicken! Cats LOVE chicken! Why would you want to deprive your cat of what they love? If they were neighborhood cats, they would instinctually be killing birds ALL THE TIME!!! So it’s not YOU killing the chicken. It’s your cat. Don’t like it? Don’t get a cat.

    I don’t get a dog. Why? Because I’m never home. That would be unfair for a dog to just NEVER get to go for a walk, just because I’m home like 10 hours a day. And even that is mostly sleeping. Wouldn’t be fair to the dog. Just like it’s not fair to the cat to never have chicken.

    • Chris@lemmy.world
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      1 year ago

      I don’t agree with the outcome of THIS situation, but I DO agree with the idea that mods and admins are not gods on the fediverse. I like the concept of checks and balances, even if I disagree with the ruling. The fact that it’s not a god complex one person rule is better than what reddit has.

      Can you elaborate? I want to understand.
      I am not involved in the action above but it seems fair.

    • verity_kindle@lemmy.world
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      1 year ago

      Can we not relaunch the argument that turned into a black hole, pulling everyone on Lemmy into a hellish void? Let’s keep the cat diet discussion in c/vegan, c/cats or some other devoted sublemmy.

  • TimewornTraveler@lemm.ee
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    1 year ago

    So… just to check my understanding, what you’re saying is that whether or not cats can survive on a vegan diet, it doesn’t matter? Right? You’re saying that you decided the admins overstepped and you regret approaching ambiguity the way you did? I suppose that seems reasonable. There’s plenty of misinfo all over Lemmy as is, and as such there’s gotta be various ways we can handle it - from top-down bans to trusting the readers.

    As for the diet stuff, what, are they using lab-grown meat? Is that the TLDR here?

    • 🦄🦄🦄@feddit.org
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      1 year ago

      As for the diet stuff, what, are they using lab-grown meat?

      No, the food is plant based and has all the essential nutrients, either inherently or added (like synthetic Taurin for example).