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When I worked there, they wouldn’t assign me tasks and then blamed me when nothing got done.
Did you try just staring at the screen and jiggling the mouse? This appears to be their only way of measuring productivity.
Ya really gotta click occasionally and maybe type a few things.
Getting blamed for their incompetence was the task.
Please
Same actually
The way you phrased this could go either way: were you never taking on more work, no matter how obviously it needed to get done, just because you weren’t explicitly told to do that job? Because that would be a fair criticism in my estimation.
the reality is that incompetent managers love to blame their employees for not doing shit they never told them to do.
Once had a manager repeatedly tell me I needed to “manage my time better” when I told them I didn’t have enough time in the day to get all my tasks done. So I logged my time one day (9-11 worked on task A, 11-1230 worked on task B, etc.) and went to my manager to show them. “This is how long I am spending on each task, can you tell me which ones I am spending too long on and how I can be more efficient?” Manager told me to give them the log and they’ll get back to me.
They never did get back to me, but they did end up reassigning my duties to other people who were also not given enough time to complete them.
I’m not sure how fair it is. How would you know what work there is if there aren’t any tickets being assigned for example?
I guess it depends on the employer. I don’t do office work myself, but according to what I’ve heard from my wife about her jobs in banking adjacent fields, she has a few different queues of things to do that everyone takes from.
were you never taking on more work, no matter how obviously it needed to get done
Bad management creates excess redundant and disorganized labor for the base worker.
If your boss is shitting this stuff out uncontrollably, perhaps that’s their problem more than yours.
Either way, sacking all those people won’t get the work done any faster.
If you want me to make executive decisions then pay me like an executive.
executive decisions
3 Wood or 9 Iron?
I’ll trade you a coal and 2 brick.
I wish executives were that cool.
I bet they forgot to rig the webcams, microphones, seat weight sensors, and infrared desk presence trackers.
MOVEMENT NOT DETECTED!! COMMENCING FIRING IN 5…4…
Employee frantically running out of the bathroom towards his PC, Toilet paper dragging from his pants
I WAS TAKING A SHIT!!!
And the Blutooth butt plugs
And here I am, wearing those just for fun
This is Wells Fargo, not a chess tournament
I hate cheaters
Wells Fargo
I’ll allow it
Poor Wells Fargo. Maybe they should sign a bunch of customers up to loans they didn’t ask for about it to feel better.
After that fiasco I can’t believe anyone still uses Wells Fargo.
I’ve never used Wells Fargo, but I never heard about this fiasco you guys are talking about.
Banks like to think that branch employees (bank tellers) are sales people. Most of them give ‘goals’ to each employee requiring them to open a certain number of new accounts, land a certain number of loans, etc each week/month. It isn’t ethical since the only people you can really sell on those services are the ones who should least get them. Anyone who actually wants/needs the services will come to you.
Wells Fargo differed from the rest of the industry by setting completely impossible goals, not just unethical ones. This led to them developing a culture where signing people up for services they didn’t agree to became commonplace.
It isn’t ethical since the only people you can really sell on those services are the ones who should least get them.
Yes, all sales is essentially unethical unless all you do is provide info when asked.
After that crime spree I can’t believe Wells Fargo is still allowed to exist.
Funnily enough an accounting teacher I had used Wells Fargo
You don’t have a choice where your loan ends up plus there are all the corporate contracts that aren’t going to change. They were stealing money from the elderly not businesses.
I have a company I deal with at work where the owner of that one cussed out and hung up the phone on the CEO of where I work. We still do business with them because it’s way too much money to walk away from.
There’s a hallmark/lifetime movie about this. The bank isn’t WF but we all know who it is.
After his corporate rah-rah and disbelief his bank full of good ethical people would do such a thing, at the behest of the main character he finds out from some marketing chuds it is in fact true. Believing in the company to do the right thing he goes against the main character’s wishes and tells an exec who expectedly closes the accts of the vocal customers and sweeps it all under the rug - deleting all record.
The love interest finds out his company doesn’t actually care about their customers when he asks if they are going to do a full company investigation and the exec laughs and instead offers up a potential promotion instead.
I knew the whole plotline was bullshit when he quit to become a whistleblower. As he gave his first interview on the main character’s tv station, he gave his full name as he did a live interview and didn’t get murdered by the bank immediately.
Thanks to Boeing we all learned that whistleblower is a far more dangerous profession than police officer and the chance of dying is thousands of percent higher. You really have to suspend disbelief at the movie plot.
I’m trying to suspend my disbelief at you watching a hallmark movie and remembering it well enough to give a synopsis.
I’m still trying to wrap my head around suffering watching a Lifetime movie in purpose tbh… but yeah, their plots are unintentionally farcical every time.
e: suffering=someone but it still works so I’ll leave it
Lifetime movies are awesome because you can put them on in the background and they’re not at all distracting from the main task you’re working on.
Turns out the employees didn’t actually do that. It was the mouse jigglers and clickers conspiring together.
Wells Fargo must think this is some sort of flex.
I think this is propaganda so other companies can say, “wells Fargo had an issue with this so we are going to start cracking down too”. Then they can lay off a bunch of people and not have to give severance.
They fired 12 employees of a workforce numbering over 216,000. Looks like they fired 1000x more employees (literally…12000) last year just because “that’s business.” What a nothingburger.
More than 12!!! 14? Come on. It’s precious few people in a company that big.
If they’re firing people for this then the way they judge employee productivity is incorrect. What I want to know is what did these employees even do day to day? Sounds like a whole bunch of bullshit job positions to me. Wells Fargo is a shit leech corporation, drain on society, middle-man hell.
It works like this. You work your ass off. Then when you’ve earned money, give it to them. Still with me? If you give them your money, they’ll figure out a way to give your money to someone else to make money off of them. You’ll get a small meaningless cut from the deal. They earn that money and pay shit to their employees who are wiggling mice around.
Know what the people I play world of warcraft with do, I’d say they’re busy playing world of warcraft
i work with a guy who used to play that at work until one day the big boss caught him
Did the boss drop any good loot?
Is the job to be interacting with a computer for the entire duration of your shift? Fuck this incentive structure that requires people to fake touching their computer parts to show that work is being done.
in my previous job i lost the privilege to work from home because my boss told me i am “tickling my girlfriend and not working”. when in reality my job was so easy i could do all of it in about 2 hours, so i left a magnet holding down space bar to keep the pc from sleeping. of course they had taken screenshots and could tell that pretty much nothing was being done for the whole day. so then i had to drive 40km every day to do the exact same thing in the office.
They let you tickle your girlfriend at the office? That’s pretty progressive!
i doubt they would’ve allowed tickling there either, but thats how we ended up together. she was my colleague.
why though? Were they not getting enough done? And if its only like a dozen, does it justify the productiviry loss of hiring keyboard police?
Were they not getting enough done?
If not then fire them for that. Seems like a better metric that’s more related to how well they do their job than “how much has your mouse moved?”
How much the mouse moved is explicitly, pointedly NOT the metric they were fired for.
The reason is in the headline.
How much work they were getting done is explicitly, pointedly NOT the metric they were fired for.
Why would a mouse jiggler be effective for any reason unless it was a metric being measured?
Not defending them. But ill take their position for a second. I give x amount of work and expect you to finish it. And you do. But if that work takes you 2 hours and the rest of the day you do nothing it just means I can give you more work because 2 hours is just abysmal. So I wanna know about it.
Right, but if you’re paying x for y amount of work, then once y is complete and you expect y to increase, does x increase as well?
So is my work measured by how much I move the mouse? In my job if I used an automatic mouse jiggler it would have zero effect on my employment, because I’m not being employed to move my mouse, I’m being employed to do productive work.
It’s insane that such a program was useful. If your boss doesn’t know the difference between you working or not, and only knows how much your mouse moves, that is a shit boss who is terrible at their job.
Having worked in the financial industry for many years, I’m betting this has more to do with security than performance. Timeout before your screen locks is ridiculously short - you could be reading something, therefore not moving your mouse, then your screen locks, and you have to put in your password to unlock it. Then there’s the nature of call center work, if you’re not super busy, you might have a few minutes between calls, but when one comes in, you have to be immediately ready for it, not sitting there typing an overly complex password while an impatient customer is trying to give you all their information right away before you can take it down … so I totally get the usefulness of a mouse jiggler. I wrote my own in Java way back when- actually it didn’t jiggle the mouse, it was simpler to simulate a benign keypress, but same effect. I wrote it myself because I couldn’t download one, any reputable site that I might get one from was blocked- but who knows, if I hadn’t had the knowledge to write it, I might have been more motivated to find one, any one, any way, and that of course is a big nono- that’s how keyloggers and shit like that end up compromising systems and leaking millions of passwords and/or credit card numbers… So I get why the company is concerned, even though I don’t care.
To entrench back to office sentiment
Joke’s on them, I can slack off just as hard in an office as I can at home
They don’t care about productivity. They care about the appearance of control, and the revelation of subversive activity is a gross embarassment to the ego that thrives on that control.
It’s a bully having a tantrum because his victims don’t fear him enough.
Exactly what I keep saying. Do they get the job done? Yes or No? Very simple question in my opinion.
Some people are paid on the basis of time, not accomplishment.
A Wells Fargo spokesperson told Bloomberg that the company “holds employees to the highest standards and does not tolerate unethical behavior.”
Says an unethical piece of shit corporation that secretly opened millions of unauthorized accounts of their customers to collect bogus fees, appease their shareholders and financial status.
Were the executives fired? No. Were they jailed for financial fraud? No.
But they did use their mouse for valid company business, so it is all OK.
Says an unethical piece of shit corporation that secretly opened millions of unauthorized accounts of their customers to collect bogus fees, appease their shareholders and financial status.
It’s unethical for the workers to pretend to open those accounts by using software to trick their administrators into looking busy.
I’m not disagreeing with you, but your last sentence isn’t correct.
Last year, the former head of the bank’s retail operation was sentenced to three years of probation, while the bank’s former CEO was banned from the industry.
I think technically op may be correct, as being banned from an industry is different from the business firing them. And probation isn’t jail time
Sorry to come with “um, ackshuslly” but they didn’t ask if they were convicted of a crime. The question was "were they jailed? And according to your post, they were not.
True. I was referring more to the first part about being fired. After rereading it, the two weren’t “fired”. Although 3 years of probation isn’t nothing, it’s a far cry from what many feel should have been done. The CEO was banned from the industry, which is something.
I’d really be curious to know if the punishment of the CEO & “head of retail operations” provided relief to the people affected by their crime AND was substantial enough to change their behavior.I feel that those items are what the sentencing should be about.
If they’re yet another stereotypical thieving baron then doesn’t that make it actually ethical to do fucking any kind of damage or do you gotta be heath ledger to actually be the good guy there?
My ex-MIL worked for Wells Fargo and opened an account for me to help meet her quota. Then I started getting overdraft fees because there was no money in the account to pay the monthly fees for the account I didn’t want or use. I had her close it. So yeah the whole company was kinda duplicitous.
“Highest standards” my ass. My job provides service to Wells Fargo; their fraud claims department is full of the rudest, most condescending people I’ve had the displeasure to work with.
Only reason they got got is the company used windows recall to spy on them
It’s ok to think recall is invasive and bad for privacy, but it isn’t even released yet. If you’re gonna hate something and drag it through the mud, do it for real and valid reasons.
Chat-gpt can you please follow my mouse around and then just keep doing that movement for a while until I move the mouse myself? Put my video from yesterday’s windows 11 recall at this time on so that any admin logging in right now can think that I’m actually working.
As a reminder, at work, an admin can login to your PC and watch a stupid mouse jiggler do its jiggling to catch you. Be smarter, work harder!
All you really need is a better mouse mover. Cradle for the mouse with a wheel under it with a pattern designed to make the mouse move around randomly.
Hardware solution is the way. Then they need much bigger software to detect it.
Yep hardware that’s not connected to your work device at all
But literally the admin can remote to your screen and watch the pointer jiggle if you’re using a jiggler lol.
I never mentioned a jiggler. I was talking about better devices that move the device at random. They can move the mouse all over the screen, but an observer might be able to see that it was not normal activity if they watched it for long.
Oh lord. Glad i don’t live in a country where that kind of intrusion and surveillance is legal.
Gee, I would think a company like Wells Fargo would want to promote these innovators to management positions.
Monitoring employees in this way is just the shittiest shit of all the shit. Surely they can assess output in a different way?
Right. Do they have a manager assigning them work? And then after a couple of weeks of mouse-juggling, no assignments done.
It sounds like poor management, too, aside from the mouse-jiggling.
Management is probably also mouse jiggling…
