• lseif@sopuli.xyz
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    22 days ago

    understanding how a cpu works and how to write efficient programs is the easy part.

    understanding why windows does [anything] is the hard part.

    • superkret@feddit.org
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      22 days ago

      Yeah, just read that their newest server OS puts a recovery partition to the right of the primary partition by default.
      Which is completely useless on a server, and prevents you from growing the partition when you run out of space.

      At this point, they’re basically saying “Office and AD guarantee our monopoly, so we can push out literal monkey shit, and tell admins to deal with it.”

  • rumba@lemmy.zip
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    23 days ago

    no uncle steve, that’s commuter science, I know ALL ABOUT PUBLIC TRANSPORTATION

  • Anna@lemmy.ml
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    20 days ago

    Start talking about logic gates and flip flops and PLAs and FPGA, maybe even throw in few of the ASICs. If they don’t shut up even after that then bring in the big guns and start talking about doping and PN junctions and How BJTs are better than FETs

  • Python@programming.dev
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    23 days ago

    Pro tip: whenever a relative asks you to fix their computer, wipe everything and set up Linux for them. That’ll teach em.

        • nickwitha_k (he/him)@lemmy.sdf.org
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          23 days ago

          I haven’t used Windows personally in about 15 years and professionally in about 10. I’m pretty useless on anything newer than XP. I even got my wife to switch over to a Mac Mini because at least that has a Unix-like OS and she can still do her audio work on it (in fact, better than a Windows system because their patch QA is light-years ahead of the MS “fuck it, it’ll break some systems but we’ll get that next patch Tuesday” approach).

          That’s not to say that I like Apple. I just dislike their OS less than Windows.

          • abcd@feddit.org
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            23 days ago

            You have experienced the pinnacle of Windows (we could probably also add Windows 7 to this). Do yourself a favor and never touch a Windows 10 and especially Windows 11 machine. It’s unimaginable how Microsoft managed to break everything that was working and how clever they are in terms of marketing to sell you stuff you don’t need.

            They made me finally switch to Linux because my paid 365 subscription offered me to try the new outlook because Windows Mail was to be discontinued in future. I activated the test and the fun began: Only one of seven accounts was imported into outlook. Of course it was the only Microsoft account (Outlook). All other Accounts were ignored. I thought „Ok migration didn’t work, I’ll do it later manually“ I had a new email. I clicked on it. Edge opened although Firefox was my standard browser. It took me a couple of seconds to realize that I was clickbaited into opening an advertisement by one of the biggest companies on this planet.

            This made me immediately stop my work and install Linux Mint. I’m not going back any time soon.

            For job related reasons I have to use a lot of VMs. Unfortunately most of them are Windows 10. I created a naked installation years ago and basically use this as the base for individual development VMs. One of these annoyed me for days to make an update. All I could click was „remind me in one hour“ or update immediately. So I chose the one hour a lot of times. I finally let it update. Now my (Windows default!) task bar is transparent and also the whole windows menu. A colleague using the same VM with the latest updates (without changes to installed software) has no issues.

    • Asetru@feddit.org
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      23 days ago

      Did that, kind of. The system’s been running flawlessly for like a decade now. I’m not sure if they even understand the difference.

      • jballs@sh.itjust.works
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        23 days ago

        “Make sure to write that down, because you’re legally required to bring it up at every possible opportunity.”

    • ZeroHora@lemmy.ml
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      23 days ago

      Did that for my sister but nowadays I just use the excuse: “Sorry I can’t help you, I don’t use Windows anymore”.

      The real problem is when a relative know that I’m computer guy and ask me to fix the TV/air conditioner or like my father once did: setup an antenna

  • TurboHarbinger@feddit.cl
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    22 days ago

    I was legally contracted to say yes.

    At least it was satisfying to answer NO when the question involved their personal (not a company one) acer cheap mall laptop filled with mcafee, bloatware and socuh combined with the slowest low capacity hdd in existence.

    Hell NO

  • socsa@piefed.social
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    23 days ago

    “Right, so you see, when a conductor is passed through a magnetic field, an electromotive force is produced, and this force can perform work, which can in turn be used to represent probabilistic information…”

  • superkret@feddit.org
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    22 days ago

    What they say: “You know about computers, right?”
    What they mean: “Can you fix this bug in Microsoft’s software?”

  • Kevin@programming.dev
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    22 days ago

    Alright I’m probably the outlier here but… I like helping people with their IT needs, and I’ve always found the problem solving and praise kinda nice. Maybe it’s just a me thing tho

    • mynamewastakenagain@lemmy.ml
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      22 days ago

      imo - you are not the outlier, you just haven’t yet progressed to the mostly inevitable stage where people take advantage of your help, or their spyware ridden dumpster fire of a laptop breaks and they blame you because you “touched it last” - never mind that was 6 months ago and the only thing you did was change the screensaver timeout.

    • MonkeMischief@lemmy.today
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      22 days ago

      I actually like helping people a lot, too.

      I don’t think IT folks are naturally misanthropic or antisocial, but I personally got beat down so much by wanting to help and realizing they didn’t care to listen, or weren’t willing to learn anything. At all. Even though they came to me with the problem, it seemed they mostly just wanted me to fix it for them with zero understanding required, or to “be emotional at someone” or were lonely.

      I also got so tired of being friendly and enthusiastically educational with advising my relatives or friends, only to then watch them completely disregard 100% of my advice they came to me for.

      In the former job I’m still putting myself back together from, most of the public peoples who visited me would have been better served by visiting a psychologist / therapist first, but I was cheaper (free). :(

      Often when it’s something I do specialize in and I get all excited, that’s when they choose to gloss over and I can tell they just want me to stop talking.

      I hate having biases against people, but there very much are definitely “normies” who are threatened by the prospect of having to activate their neurons for the first time since they stumbled out of their highest level of education, and only learned to think when it was forced upon them.

      Makes a guy feel pretty crappy. So I’m not as forthcoming with my skillset as I used to be in casual company. Lol

      • Rekorse@sh.itjust.works
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        22 days ago

        I think what you are describing is teaching not helping. Helping someone is just doing the thing they need help with and thats it. Its not a prerequisite that someone learn something if your goal is just to help them but it is if your goal is to teach them something.

        It is nice when people share your interests and want to learn but everyone’s got their own stuff going on and sometimes can’t make room for something new like that.

        • मुक्त@lemmy.ml
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          21 days ago

          Except in a minority of scenerios, helping someone do something ≠ doing that thing yourself. It could mean less, or, at times, even more than that.

          Take the familiar example of helping a blind man cross street. While you do cross the street with him, the fella ALSO WALKS with you and crosses the street on his legs, not yours.

          • Rekorse@sh.itjust.works
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            21 days ago

            Are you implying you would be teaching that man how to walk?

            When you help someone on a computer, they come along with you too, just like the blind guy. And just like the blind guy, them coming along with you does not mean they will be able to do it themselves next time, or that they want to do it alone next time.

            This sounds a lot like “only my perspective is correct” type stuff.

    • Red Army Dog Cooper@lemmy.ml
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      22 days ago

      I used to work in IT, and both then when I was on my personal time, and now, I do not love helping people, but all it takes is someone else doing it poorly would annoy me enough I would end up helping someone

    • blindbunny@lemmy.ml
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      22 days ago

      I’m with you but there’s definitely a line that gets crossed fairly often when you help people out with these things.

    • usernamefactory@lemmy.ca
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      22 days ago

      I like helping people, but not with what I do for my day job. Ask me to shovel your driveway or help you move or proofread your emails or anything but more of what I’ve already spent all day doing.

    • LiveLM@lemmy.zip
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      22 days ago

      Stare at their computer blankly
      “Wait, they got rid of the green hill???”

    • pedz@lemmy.ca
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      21 days ago

      I do that too but only because it’s much easier to help my relatives with Linux than those with Windows.

      I even “convert” some people because Llinux is easier for them if I just manage it. I had a neighbor that was using Window on a very old computer, it was slow and choking under the weight of simple updates. Plus, she was always asking me why her computer kept rebooting by itself while it was obviously Windows update. So I installed Mint and all the problems went away.

      Anyway I don’t want to have to deal with Microsoft accounts, licenses, office365, the general bloat, the ads, the new versions of Windows… I have enough at work, so if I am going to help on my free time, it has to be on the OS I find easier to deal with.

  • SaltyIceteaMaker@lemmy.ml
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    22 days ago

    tge moment when you don’t use windows for a few years now, yet your windows mates still ask you for help (i can pretty much always help em)

  • ornery_chemist@mander.xyz
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    22 days ago

    No, sorry, I don’t know what kind of ass-backwards somersault your windows machine did this time. Your word doc is randomly missing every third paragraph? Too right mate.

  • palmtrees2308@lemmy.one
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    22 days ago

    People need to understand the difference between computer science, information technology, software engineering and Tech Support

    • superkret@feddit.org
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      22 days ago

      and “actually needing Microsoft support but coming to you cause Microsoft doesn’t give a shit about private end users”

      • driving_crooner@lemmy.eco.br
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        21 days ago

        Computer sciences is mathematics, software engineering is programming, IT support (I’m including infrastructure and infosec here) is making sure that computers run fine for the employees needs.

        • figjam@midwest.social
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          21 days ago

          Don’t let the infosec people hear that you lump them into support. At one of my past organizations they outright refused their workshops to be integrated with the company wide ticketing system. He can use it but not infosec.

      • gt5@lemm.ee
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        21 days ago

        Generally, but I am likely missing some stuff:

        Computer Science: The underlying theory around making efficient computer software (I would consider the hardware side computer engineering)

        Information Technology: the process of managing computer software and hardware systems for an organization

        Software Engineering: the process of developing software including writing code, prioritizing features / bug fixes

        Tech Support: part of IT. Troubleshooting and resolving issues with an organizations hardware and software systems

  • banazir@lemmy.ml
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    23 days ago

    Computer Science is no more about computers than astronomy is about telescopes

    Edsger W. Dijkstra

  • IninewCrow@lemmy.ca
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    23 days ago

    Especially this time of year when people are panicking for whatever reason, people are travelling, people are coming and going, people are buying laptops, devices and phones and the majority of them don’t know how digital files or folders even work (or where they are in a digital system).

    If you know anything about computers … just pretend you don’t know anything like everyone else. It will save you so much work and headaches this time of year.

    And don’t get soft either … cute girl asking for help? NO … old grandma has a new laptop? NO … your dying relative has a new phone? NO! … your two year old niece has a new tablet? NO! … your drug dealer wants to lower your debt in exchange for fixing their PC? HELL NO!!!

    • AVincentInSpace@pawb.social
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      22 days ago

      your drug dealer wants to lower your debt in exchange for fixing their PC? HELL NO!!!

      nuh uh, if i’m getting paid (getting paid in reduced debt is still paid cuz it’s money i was gonna give him anyway) i’ll do whatever