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Good
Is this supposed to be ragebait or what? This review is obviously non-sensical end of story
I wouldn’t jump on to blame on the customer. In fact, have my own hill I’m fighting right now where I’m not completely in the right. Who knows, maybe the working hours were not visible, or maybe there was no closed sign at all. In any case, this made at least one person mad and is a perfect opportunity for a business to do a retro and check if they might need to do something about it. It’s much more valuable than a thousandth review from someone who had a great time… or didn’t, but didn’t care to review either. And, unless your business is genuinely bad, even a Karen once in a while shouldn’t affect the total score a bit.
It even says “10 min after closing”, so they knew full well it was too late.
Maybe they’ve realized it after the fact? Maybe they were regulars there and/or times suddenly changed? Maybe they’re not telling something? I don’t know. As a manager I would’ve just left a number to call to check what’s up, and as visitor this review wouldn’t affect my decision to go there anyway.
They were closed, they don’t owe you shit.
I don’t know what platform this is, but such a review should be moderated in some way. If an employee treats you badly during normal service, then fine, it’s justified to drop a negative review, but if you’re as incompetent as to be unable to understand that nobody is obliged to serve you outside of the stated working hours, it’s entirely your problem and it shouldn’t affect the rating of the establishment.
Looks like Google Maps
All good but not all good
Writes a bad review when all he had to do was look at the store hours on the sign. Did he also need their personal confirmation that they were closed? People are getting so strange in 2024.
They’ve always been like this
I hate bad customer service but this isn’t it. Complain about a cold 6.99 fastfood burger or a racist server who won’t serve you. (3 times in the last year for me🤣)
Ugh. .
I’m white but I have enough nonwhite friends to know racism is still very much alive.
Sorry that happened to you.
Had people knocking on the door 2 minutes before we opened the other day. I acted like I didn’t see them and waited until 1101 to open just to be petty.
Whenever this is posted, a couple Karen’s crawl out of the primordial ooze to remind us they’ve never worked retail and are incapable of empathizing with the workers (I count 2 of them in this comment section right now). I could never work retail again, people like this are as soul crushing as the manager who will reprimand you because of their 1 star review
PSA: Don’t be an Assbag
I have a few friends who work retail, and we’ve talked about nightmare customers. The shop closes at 7:30 every Friday, but two people often walk in between 7:10 and 7:30 to demand service that takes 30 minutes to complete for one person. They expect to be served despite the fact that the tools required for the service are already put away by 7:10. Sometimes my friend bends to their requests, but I keep telling him: closing time is closing time, and doing so is like teaching your dog to eat off your plate. It’s okay for now, but it will come back to bite you.
If you’re going to show up close to closing time and are still willing to be served, then TIP THEM WELL. I’ve done it a few times, and I’m guilty of it, but I’ve made it worth their while.
There was one time in 2023 when my friends and I wanted to get together for some wings. We stopped by a dinner on the outskirts of town at 10:30 pm, and they close at 11:00 pm. We went in, and I asked if they would still serve us because I know it’s late. And I don’t want to be an asshole. They served us, and we enjoyed our wings while catching up on life before leaving a hefty tip on the table.
This year, there was another time when we went out to a local car hop at 8:30 pm, which closes at 9:00 pm. The girls serving and taking orders did a great job, and it was scorching hot outside all day. Since I don’t go out to eat often and would rather give my business to mom-and-pop shops rather than the local megacorporation, we all pitched in and left a 40% tip – which came out to be around $24 on our $60 meal. When she came to take the tray from the car window, she asked if we needed anything else, and I handed her the tip of $36. Her face lit up, and she asked if this was a mistake. I said it was on purpose, and for her to have a good night. She smiled and thanked us before we left. Although the tip hurt my wallet quite a bit, with my brain reminding me of the $36 I lost, it felt good to help someone out – especially since she likely deals with a lot of crappy people in crappy weather.
If a business can’t or doesn’t want to provide their service after 7pm, their closing time should be 7pm (or earlier), not 730pm. It’s not “assbag” to go into an open business and expect to receive whatever service they allegedly provide, and it certainly doesn’t warrant extraordinary tips.
100% this, I’ve been a few times to pubs etc. where they tell you the kitchen closing time separately from the pub closing time but then when you try to order food before that they say they already took last orders because the kitchen staff finish at that time.
Like bro, politely I do not care what time your staff finish their shift, it doesn’t affect me. As a customer, I care what time service ends - that’s the time that should be included on the opening hours to the public.
my apologize i forgot to add that the service the late comers demanded was an appointment only service. which usually all appointments were closed by 7:00. didnt mean to be a your tip is 50% 80% 100% meme
thanks for pointing it out, ill make sure to add the context
There is always going to be a divide between people who have done restaurant closings and those that haven’t. Some people who haven’t done it will not see any issue with showing up 10 minutes to closing and ordering everything on the menu. You can’t change their minds.
The last time I was traveling and absolutely had no choice but to go into a Chiplote 20 minutes to closing (it was the only place for miles still open), I made sure to be flexible about only asking for things that hadn’t been put away already. I ended up getting what seemed like quad portions and free chips. Be nice to servers and they are nice to you.
There is always going to be a divide between people who have done restaurant closings and those that haven’t.
Naah every service that expects that “the client is king” philosophie have sentiment for all kind of people working in the same area.
I mean, I did retail jobs a few years ago, and still today when I go shopping or at restaurants or any other service, I always chose my time accordinlgy to not bother them to much… Because I know how people can be stupid assholes…
But from time to time you get some chill lovely creatures and that always brightened my day ☀️
Same, I’ve been forced to enter restaurants around closing time and usually asked for “whatever you’ve still got hot”
I wish all customers were like you
If I was one of those employees, my response would be to smile and wave, maybe give a thumbs up, and go back to ignoring them. They can interpret it how they like, and only I know for sure that it means “Lol, you’re getting nothing from me, you dumb buttmunch.”
buttmunch
I haven’t heard that since the Beavis and Butthead days. LOL, thanks for taking me back.
Edit: ROFL… I’m at a bar and right after I posted this comment I saw a sticker on the beer tap. The bar logo here is a woman in a Martini glass and someone made a sticker with that woman’s face as (what looks like) Butthead. Perfect timing.
Here’s the sticker:
Zoomed out:
This person does not complain about not being served ten minutes after the establishment having closed, but about the fact that not one of the four employees could be arsed to let the guest know that they’re closed.
“guest”
Guests are during operating hours. Pests are for off-hours visitors.
You aren’t a guest if you aren’t invited, and if the door is locked, you ain’t invited.
What is there to talk about? The employees can’t tell them anything that they don’t already know if they can read the posted hours.
Use this knowlege going forward:
- if the door is locked the store is definitely closed
- if i am an employee where the door is finally locked? It is both my prerogative and my absolute pleasure to not have to talk to you.
There is never a reason to talk to someone behind a locked door because the type who does always want the same thing: an exception. And the type of person who believes they deserve this exception is the absolute last person you want to let inside (or even waste time arguing with). Mgmt knows this too, they just been working long enough theyre to wily for you to see them from the outside lol.
Anyone who has worked with the public has at one point gone to that door and had that lesson taught to them the hard way, guarantee it.
Also “guest”? this isn’t a work huddle. Don’t you ever use that corporate trash-assed word after you clocked out. You arent c-suite, don’t use their language
Also “guest”? this isn’t a work huddle. Don’t you ever use that corporate trash-assed word after you clocked out. You arent c-suite, don’t use their language
so happy you said this. the use of the word “guest” instead of “customer” really gets under my skin
Tbh thats the reason i hit that reply button. I saw “guest” and
I recently had a cashier call another one over for a purchase issue of mine and referred to me as a “guest”. It felt weird. I was not a guest. I was trying to exchange money for goods and services and leave.
I don’t know what corporate big brain came up with the guest terminology, but it feels weird from every angle.
Same with “associate” or “partner” instead of employee. Garbage nonsense. It’s insulting.
Same with “Client” instead of “User”
dont even get me started on “content” instead of “videos/tweets/games/whatever”. not to mention the term “content creator”
The locked door told them the store is closed.
Yeah like, they could put the opening hours on the door or something. Or lock the doors to indicate that it’s closed! Or shake their heads! Oh wait!
Honestly, and I’m not saying that this is a universal, most stores do have a sign with their hours of operation on or near the door.
And if you go to a store and can’t open the door, the fact that the store is closed really should be the default assumption.
I’ve tried the door on closed restaurants before and had someone open it and explain that the place is closed, but I’ve also had people just expect one to read the sign. I don’t think that just because there’s someone in the establishment, that they should be obliged to spell the thing out and give you the hours. It’s nice if it happens, but…
Sure, they didn’t unlock the door to tell the person the door is locked, because the store is closed. What a fucking brainfart you having mate?
Never unlock the door after close, she probably fits in the typical category of inconsiderate assholes who “just want an X,” but this is also a common robbery technique. They’ll have someone nonthreatening knock on the door to try and get you to open it to say “fuck off we’re closed” and the second you do 4 dudes with guns (or knives, machetes, whatever) run around the corner and rush the door.
Just hit em with the “we’re closed” lipsync and the “we’re closed” international symbol: hand chop moving away from the body in front of the dominant hand side of your neck 2x.
and the “we’re closed” international symbol
So not 🙅♂️ ? 'Cos what you describe seems like “we’ll chop your head off if you don’t leave”.
“we’ll chop your head off if you don’t leave”.
Lol yeah, it’s kinda that, but like “happy.”
English isn’t my first language. What does “tossing one’s hair” mean?
You can read about it here <br>In this case it’ll be the second meaning (disdain)
It’s when you rip out a chunk of your hair, add spit to make it into a projectile, and hurl it at the glass separating you from a wayward zombie customer.
Flicking your head to make the hair move, i.e. out of your eyes.
I also hate people who fall for rage bait.
So much work to hate 95% of everyone
No, its quite easy. People inherently suck.
This does not exclude you; It’s directionless and self abnegating. We’re all a little crappy, so focus on those who choose not to at least try. It’s a much more valuable use of your energies.
Not OP, but sure, I resent myself too.
I have trouble imagining a way I could be impressed with humanity in general, without actual willful ignorance. I’m not a dick about it, though. Kind of the opposite, actually; it makes it a lot easier to refrain from judging anyone.
Not impressed? We’re the funniest natural phenomenon in the known universe, that has to count for something.
Probably true, but humour is pretty human-specific, so that’s a bit like saying we’re the most conventionally attractive by human standards.
Not really, all it requires is theory of mind, social norms, and the ability to anticipate outcomes. Plenty of animals exhibit comedic behavior patterns, but they all know we’re funnier.
I’m more furious they left a shit review.
These reviews fuck with business, especially without context. Map apps while driving only show you the value.
