More than half of Americans reported receiving at least one scam call per day in 2024. To combat the rise of sophisticated conversational scams that deceive victims over the course of a phone call, we introduced Scam Detection late last year to U.S.-based English-speaking Phone by Google public beta users on Pixel phones.

We use AI models processed on-device to analyze conversations in real-time and warn users of potential scams. If a caller, for example, tries to get you to provide payment via gift cards to complete a delivery, Scam Detection will alert you through audio and haptic notifications and display a warning on your phone that the call may be a scam.

  • TheObviousSolution@lemm.ee
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    4 hours ago

    If people need to be warned that they might be scammed by someone with an Indian voice asking them for gift cards, I think that they should be reclassified as AI mounts instead of people at that point.

    People do become more senile as they get older, but they need to recognize it as well as prepare ahead of it in time. Who knows, maybe being an AI pet mount then wouldn’t be so bad, as long as it was with an offline localized LLM-like AI vetted openly and widely, not the transparent excuse for abuse this is.

  • Sunflier@lemmy.world
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    5 hours ago

    Great, more AI bloat from Google that is now listeningin on my calls? How do I disable?

    • Dozzi92@lemmy.world
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      3 hours ago

      Disable? No. But call everyone and everything cunts to poison the AI? Works for me.

  • atrielienz@lemmy.world
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    5 hours ago

    Part of the reason I haven’t yet moved away from Google services in my pixel is because of the call screening and anti-spam features. I screen unknown callers pretty much all the time so Google is listening if they call me anyway. I’m fine with that, knowing A. That the callers get a heads up that they’re talking to an AI and being recorded and B. That the ones who are human and trying to scam me generally don’t call back once they know the line is being actively recorded.

    There’s no feature parity for this on any of the rooms I would move to. Taking it a step further is unnecessary for me, and I’ll probably opt out. But I can fully understand why someone might want it (for their elderly family members for instance).

    • feyded1020@lemmy.world
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      4 hours ago

      So far as I know, if your device uses their Gemini Nano LLM, it doesn’t reach back to their servers at all unless you OPT IN to the ‘Help service inprove’.

      This feature though and a few other calling features has made me switch from iPhone single handedly, I was receiving 6-10 spam calls a day, now I see none because they’re screened in the background. It’s fantastic. I’m hooked on these Pixel features and only hope more move to becoming on device features with the ability to opt in to sending certain things off device.

      • atrielienz@lemmy.world
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        4 hours ago

        So, I have several legacy Google Assistant compatible devices that do not work with Google’s new AI. As a result I haven’t switched over to Gemini for pretty much anything and I probably won’t. I’m currently building a Home Assistant system to take the place of Google Assistant when it finally sunsets but the going is slow (I have limited time to dedicate to that specifically at the moment). But for phone specific use, I’m taking the wait and see approach.

        • feyded1020@lemmy.world
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          3 hours ago

          Home Assistant is such an awesome tool. I use it every day and shamefully have it linked to my Google Home so Gemini can turn on and off devices when prompted. Aside from that, I could just go the route of setting up a local LLM on my server and having Home Assistant be my new assistant on device so it doesn’t use Google at all.

          I definitely recommend Home Assistant though, between the iPhone users and now myself on Android in our home, it makes everything appear native to the end user. Now I just use Zigbee and Zwave devices for everything since they’re more reliable and much cheaper.

    • pyr0ball@lemmy.world
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      4 hours ago

      You can get most of these features with a Google voice number and use it on any forwarded number

      • atrielienz@lemmy.world
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        4 hours ago

        I have a Google voice number. You actually can’t. You can get spam filtering which works sort of but definitely not in the same way. I have never had a Voice call use Google’s call screening on graphene os for instance because it doesn’t work. I have graphene os running on a pixel 8 pro for the purposes of seeing what works and doesn’t work to see if I can ever daily drive it. I like graphene os a lot but rely too much on certain Google specific android features and that’s what my first comment was generally talking about.

  • hoss@lemmynsfw.com
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    8 hours ago

    I have graphing OS. I still get a ton of spam phone calls a day.

    I’m apparently not enough of a software developer to figure out how to use SpamBlocker app. Anybody have any suggestions?

  • Ledericas@lemm.ee
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    10 hours ago

    when i had a pixel5a, i would get multiple scam calls a day without fail, and almost always at the exact same time. with my new non-pixel, non-samsung and non-iphone i dont get as many as before, google is most likely selling your data to the very same scammers. i got a OP12R instead.

  • ᕙ(⇀‸↼‶)ᕗ@lemm.ee
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    10 hours ago

    get a load of this: those people are allowed to vote. they cant follow a phonecall but feel entitled to make decisions about their country. cant make that up. go water plants with mountain dew!

  • Showroom7561@lemmy.ca
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    14 hours ago

    We use AI models processed on-device

    If it’s opt-in, and the processing is done on-device, then I have no reason to be outraged.

    But the skeptic in me asks “what’s in it for google?”.

    • StarDreamer@lemmy.blahaj.zone
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      10 hours ago

      This is common for companies that like to hire PhDs.

      PhDs like to work on interesting and challenging projects.

      With nobody to reign them in, they do all kinds of cool stuff that makes no money (e.g. Intel Optane and transactional memory).

      Designing a realtime scam analysis tool with resource constraints is interesting enough to be greenlit but makes no money.

      Once released, they’ll move on to the next big challenge, and when nobody is there to maintain their work, it will be silently dropped by Google.

      I’m willing to bet more than 70% of the Google graveyard comes from projects like these.

    • plyth@feddit.org
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      11 hours ago

      Like always, google is doing things for free to get training data.

      All things are going into an authoritarian direction which needs control of the opposition. Google will have the infrastructure to identify people with opposing mindsets. There won’t be a rebellion if the rebel leaders can be locked up in time.

      • FauxPseudo @lemmy.world
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        13 hours ago

        Or at least not in conversational English. Me “The cheese is old and moldy.” Wife “Roses eggs” Me “Bach unaccounted.”

          • FauxPseudo @lemmy.world
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            11 hours ago

            In plain English this means

            Me “Have you checked for eggs recently? I just saw a bunch in the nesting boxes. Too many for one day.” Wife “Yeah, it’s been a while. Even Rose [the duck], who hasn’t laid an egg in five years, probably laid one.” Me “I haven’t seen our special needs cat, the one we trapped as part of a TNR run on our own property, in the last 12 hours. Have you seen that blessed dumb beast who walks like he is drunk? If you see him now could you bring him inside?”

            Any sufficiently developed culture has its own language. In this house we go out of our way to make obtuse inside joke references to keep each other on our toes.

            • musubibreakfast@lemm.ee
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              11 hours ago

              One day you come home, you see all your stuff is in boxes. Then you see a note on the fridge, it says: “Womp womp” You fall to your knees and break down in tears. Through your tears you see another note underneath the fridge. You reach for the note. The note reads: “Womp, womp?” You began to laugh maniacally. You hear footsteps, you stop laughing. Your wife stands behind you. She says: “Kept you on your toes didn’t I?”

  • plz1@lemmy.world
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    15 hours ago

    Nice, wholesale illegal wire tapping. It’s OK, it’s legal because it’s AI and Google is totally not storing any recordings. They say this is all on-device, but that’s an “oops” or equivalent from them hoovering up recordings of every phone call you use one of their surveillance endpoints phones on.

    heavy /s

    • grue@lemmy.world
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      14 hours ago

      What do you mean, “illegal?” If the phone user consents to turning it on, that makes it legal.

      I hate to defend Google, but I will absolutely defend single-party consent for recording. Don’t like it? Don’t fucking call me in the first place.

      • gopher@programming.dev
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        9 hours ago

        In many places call recording (or indeed processing of personal information which is highly likely to be present in phone calls) requires consent to be legal. I highly doubt this kind of processing is legal in the EU without both parties consenting.

        • Lichtblitz@discuss.tchncs.de
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          7 hours ago

          As is stated, the call is processed locally in the user’s device. If that holds true, there is no recording and no third party processing going on. Your point does not make sense.

          • gopher@programming.dev
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            4 hours ago

            The person owning the phone where the processing takes place, is the processor of the data in this case. That still requires consent from the data subject per gdpr.

            • Lichtblitz@discuss.tchncs.de
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              4 hours ago

              No, that’s ridiculous.

              This Regulation does not apply to the processing of personal data: […] © by a natural person in the course of a purely personal or household activity;

              • gopher@programming.dev
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                4 hours ago

                Fair, I was not aware of that exception. It does seem to cover this case, assuming Google is actually not sending any data outside of the phone, use it for further training etc.

  • MunkysUnkEnz0@lemmy.world
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    15 hours ago

    Spam protection is turned on automatically, and you’ll be notified when this happens. You can turn it off anytime in your settings:

    Open Google Messages . At the top right, tap your Profile picture or Initials.

    Tap Messages settings and then Spam protection. You’ll only find “Spam protection” if it’s available on your device. Turn Enable spam protection on or off.

    I’m not seeing in my message settings. Anyone else?

    • VicksVaporBBQrub@sh.itjust.works
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      14 hours ago

      They said it’s rolling out in beta. Spam Protection is already in the Messages app. Scam Protection is coming soon. But to listen to telephone audio that means they want to add it into the native dialer\phone app. Google has a dialer app named “Phone” with a Spam filter feature currently.

      I assume that’s what is coming – a.i. into the dialer\phone app.

  • sem@lemmy.blahaj.zone
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    15 hours ago

    I’m so tired of this. It feels like an onslaught.

    Back in 2008 or whatever I let Google handle my voicemails, and I enjoyed the convenience of the machine-transcriptions.

    Now I wonder if my voicemails are being studied and trained on or whatever.

    • LadyAutumn@lemmy.blahaj.zone
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      14 hours ago

      Yeah I just about had a meltdown trying to disable all the AI collection that Samsung phones come with nowadays. Phones are more like data harvesting engines than devices of utility. It’s gotten so much worse over the past 5 years. I mean it was never good but it’s making the internet nearly unusable if you want any kind of privacy.

      • PolarKraken@sh.itjust.works
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        12 hours ago

        Completely agree about watching the privacy destruction ramp up significantly in recent years. The one silver lining is that deciding how much and what to allow for myself and my children is just a lot easier, and even in less abusive scenarios, less smartphone use is good for basically all of us.