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My coworker had a customer shoot his router. So, yes alot of American small business owners are Frank Reynolds.
“My computer says no wifi, so anyway I started blasting.” Such Murica lol
bruh you cut out half the story
I love the artwork !! Who is the artist?
“The computer forgot my password” is new to me. lol good one.
I’m not IT, just a college instructor, but you’d be amazed at how many Gen Z students have told me that they can’t log into their email because they don’t know their own password. Not even forgot; they don’t even know it in the first place because every device remembers everything for them.
My girlfriend (millenial) is like that as well and it is infuriating. I tell her time and time again, just use a password manager that isn’t the browser’s password manager and you are golden. You just need to remember one “complicated” password, i.e. something with more than 8 characters and that’s it.
The many times she doesn’t know her password to important account is mind boggling.
ironically I think tech literacy is going down with future gens thanks to so many functions getting automated. Kids aren’t learning how their computers work because it does all of work for them
I hate to be a “kids these days” person, but you’re absolutely right. My Gen Z students don’t even understand how folder/file structure works; they just download everything onto their desktop and use the search function to find what they need later. If they can’t remember what something was called, they’re SOL.
Don’t get me wrong, I have a lot of faith in Gen Z and Alpha, but their strengths are definitely not the strengths of Millenials or Gen X.
To be fair that is basically what we are trying to get people to do though. Use a good password vault with a single strong password and two factor authentication. All other passwords should be a uniquely generated password for that application.
Yeah, I don’t know any of my passwords but the one password to rule them all.
Can you recommend a good, safe password vault?
If you’re brave enough to roll your own: KeePass XC. If not, Bitwarden. (edit for clarity)
That’s not hosting, it’s just a local file.
If you want to access your KeePass safe from multiple devices (phone, tablet, PC, etc), you have to host it somewhere.
You can put it on Google drive or something similar. You could also use syncthing (like how I do it) and you still don’t have to host anything.
Like others have said they’re probably using Google as a password manager. When you’re making an account for anything while in the Chrome browser it recommends strong passwords for you such as UjafUif&i$ureT6hj9gzq5hvc$tcgo0be3. Would you memorize it?
I get it, but I also don’t understand the idea of letting Google suggest a random secure password for me. Probably just the Genx/Millenial in me, but I subscribe to the xkcd school of random password generation (password generator), which makes it really easy to have secure passwords that meet complexity requirements and are also easy to memorize.
Why not both then? Make your own human readable passwords, but do a different one each time and store them in a password vault.
Definitely. I don’t really do anything that is particularly sensitive, so I only have 3-4 standard passwords (that meet the most common complexity criteria) that I separate by how sensitive the information/service is, but if I truly needed more, I would absolutely be using a 3rd party password vault. I just don’t have the need right now, so I haven’t bothered.
What gets me is the people that don’t know their own passwords, don’t know how/where to look them up, and don’t even understand how to reset their passwords (because they can’t log into their own email). I don’t even know how they function in modern society.
What gets me is the people that don’t know their own passwords, don’t know how/where to look them up, and don’t even understand how to reset their passwords
I worked support for a phone manufacturer for a while and helped a lot of poor lost souls struggle to get back into their Google accounts on their new and replacement devices. I got a lot of them in, but some may have never gotten out of authentication hell
Love these. Reminds my of the CD drive cup holder and my personal favorite at my shop was the computer was afraid of me. Every time I came near to fix the problem they were having it went away.
The number of people who fail to recognize what it (typically) means when an issue magically disappears while Simone is looking over their shoulder is absurd.
(panel 1) is this is just 4-eyes taken to the end-user level?
“When you do things right, people won’t be sure you’ve done anything at all”
Yes most management falls into this category. If you ain’t running a prison with the staff something is wrong as we can’t possibly trust these people!
Couldn’t the wind thing be true? Moving air rubs on stuff, gets charged and provides a less resistant path for the em waves
Theoretically, but probably just as likely as goblins sneaking into your router and eating all the 1s in your binary
Meaning very likely.
I doubt that would affect Wi-Fi, but what does affect it (at least 2.4 GHz frequencies) is microwaves. They operate at the same frequency and interfere with the router’s output waves.
My wife refused to believe me until I had her run a speed test and watch the signal drop when I started up the microwave, then rise again when I turned it off.
I actually want to get into IT. I like tech, don’t mind dumb situations, and enjoy helping people, and doubly so if it’s sarcastically helping people. Fucking shame every company wants like fourteen degrees and your first born for a level 1.
Certifications certifications certifications. Get your A+ or net+, apply for shitty remote help desk jobs like support.com. They will suck and you’ll get back to back calls, but keep your ears to the ground and a few months experience should be all you need to hop to something else. A lot of places are desperate for competent techs. Degrees don’t prove anything, I’m fact it seems like kids are graduating with these technical degrees and zero actual practical knowledge.
Source: My decade long IT career off just an associates degree.
Absolutely correct. Every single place outside of giants like Google take equivalent work experience instead of a degree. I dont even have an AA but I have 16 years experience and 11 certifications and make low 6 figures.
Wind-proof router, here you go
My experiences with IT across multiple organizations is that they’re understaffed and not hiring particularly competent people.
The competent people they do have are generally egomaniacs because they’re the only person or persons in a department full of idiots, and they deal with idiots all day, so they assume everyone is an idiot.
Additionally, IT is SUPER territorial. Like, noticeably so. They have 1-2 people that know what they’re doing, but their whole staff acts like they’re as smart as their smartest person, which they are, unassailably, not. I give a lot of respect to the competent and knowledgeable ones, because I realize they’re also managing a bunch of idiots that don’t know they’re idiots.
Across three different organizations, I’ve watched five members of IT fired for their arrogance. If you’re interested in doing this, simply hire an attorney, bring the smart person into the room with the arrogant idiot, and make it clear that someone in that room is not going to work for the organization in two weeks, and then explain the situation.
If you feel attacked by this, you’re one of the idiot IT staff. I’m good friends with our current CIO and security lead. I hate to break it to you, but they don’t like you either. You are described as “cannon fodder for grandpa.”
Easy to fire, easy to hire. This cartoon adequately captures the level of questions that incompetent people working in IT can feel superior about. But they’re not serious IT issues within a large organization.
That’s why you hire kids that graduated with “computer degrees.” So they can make cartoons and catch all the bullshit, while the real professionals do the real work.
Yeah a place I worked for had managers that thought that way. Then something broke and since the guy who knew how to fix it was fired a long time ago… well… I was already long gone by then. But their system was down for nearly a week.
Now if the managers established any kind of process then personality conflicts wouldn’t be an issue, everything would be documented in advance (ie. planning) and the IT would just be following an agreed upon plan. Both management and the staff know everything that’s happening and why it’s happening. And if there’s staff turnover it’s no biggie because everything is documented and the management knows where the documentation is.
But that requires work… by management. So in many places it doesn’t happen.
The reason why you have arrogant IT staff is only because they know that you don’t know how anything works and they do. They know that if you fire them you’ll be fucking over yourself because if something breaks there’s a good chance you won’t know how to fix it and it may take their replacement a long time to figure it out because you never gave the IT staff an adequate amount of time to document anything.
Sure when you fire these guys things won’t break immediately. It might be a year, even several years before that critical thing (that you never required to be documented, no time for that) breaks and the system is down for an extended period of time.
The IT guys are arrogant because their boss is too stupid to know how to manage things properly to know how things are set up. Some managers are too stupid to even know why their IT guys are arrogant. They’re arrogant because they know that by firing them, the manager is fucking himself over. They’re just underestimating how stupid their manager is.
If you feel attacked by this, you’re one of the idiot IT managers.
Holy resolution, Batman.
‘One thing is broken’ is usually prefaced with an email explaining why a service is down but it doesn’t stop people.
I remember the pain. Luckily I don’t have to deal with customers anymore. I felt a chill down my spine…
As somebody who did IT support - the last two seem perfectly normal to me:
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Computer “forgot passwords” - obviosly the man is using different browser than regular and it ain’t filling in his passwords. Maybee diferent profile in the same browser? Is he using the same account as usual?
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Wind blowing away wi-fi. She is likely connected to the internet through a point-2-point wifi connection and there may be a tree or something along the way messing not wifi signal in her house but her connectivity to the outside. I’d refer her to her ISP, just instruct her to formulate the question a bit better.
The password one is also when they’re on the wrong site and now they’ve just typed all their passwords and account names into microsoftoffice365.scammer.ru
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