cross-posted from: https://feddit.uk/post/16155215

Disney has asked a Florida court to dismiss a wrongful death lawsuit filed earlier this year regarding a woman who passed away due to anaphylaxis after a meal at Disney Springs, citing an arbitration waiver in the terms and conditions for Disney+.

In the latest update for the Disney Springs wrongful death lawsuit, Disney cited legal language within the terms and conditions for Disney+, which “requires users to arbitrate all disputes with the company.” Disney claims Piccolo reportedly agreed to this in 2019 when signing up for a one-month free trial of the streaming service on his PlayStation console.

In the May 31 motion filed to move the wrongful death lawsuit to arbitration, Disney attorneys said that the Disney+ subscriber agreement states that any dispute, except for small claims, “must be resolved by individual binding arbitration.”

Attorneys for Piccolo called Disney’s latest motion “preposterous,” and that it’s “‘absurd’ to believe that the 153 million subscribers to the popular streaming service have waived all claims against the company and its affiliates because of language ‘buried’ within the terms and conditions,” according to Newsday.

The notion that terns agreed to by a consumer when creating a Disney+ free trial account would forever bar that consumer’s right to a jury trial in any dispute with any Disney affiliate or subsidiary, is so outrageously unreasonable and unfair as to shock the judicial conscience, and this court should not enforce such an agreement.

Brian Denny, Piccolo’s West Palm Beach attorney in a filing on August 2, 2024

  • Uriel238 [all pronouns]@lemmy.blahaj.zone
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    3 months ago

    Hopefully the judge is overwhelmed by disgust from a movement like this, since binding arbitration has only served as a means to deny consumers access to judicial remedies. It should never have been an option in the first place.

    Curiously, the whole point of having justice and arbitration systems is to prevent parties from resorting to violence for vengeance. It’s why, in the four boxes of freedom, the ammunition box follows the jury box.

    • Maggoty@lemmy.world
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      3 months ago

      Even if he did, the SCOTUS precedents lean heavily in favor of forced arbitration. Which will likely be Christian as well because they use a flavor of Christianity that believes the wealthy are blessed by God and the poor are poor because they’re not good Christians. Almost like forced arbitration was a ruse from the word go.

  • sugar_in_your_tea@sh.itjust.works
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    3 months ago

    Wow, just… wow. Can you be any more evil?

    We really need to strike down this arbitration agreement nonsense. If I want to resolve a dispute by arbitration, that should be an option, but never a requirement.

    • exocortex@discuss.tchncs.de
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      3 months ago

      It’s also a great example why these mega corps should be broken up into smaller pieces.

      If forced arbitration persists (and this argumentation from Disney is successful and then used as precedence) any service used from one company can be used to forever ban you from taking legal action against that company again even if the service and the reason for the legal action have nothing to do with each other.

      Am I right in understanding that this case is about someone dying from eating in a Disney owned restaurant that by accident was a Disney+ subscriber?

      If one company owns everything like Amazon, Google, Apple and in the future maybe even water supply, garbage collection, operates my car and is my insurer or bank account (and owner of one of the 4 remaining fast food chains in the country) how can people actually sue a company then ?

  • Admiral Patrick@dubvee.org
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    3 months ago

    The notion that terns agreed to by a consumer when creating a Disney+ free trial account would forever bar that consumer’s right to a jury trial in any dispute with any Disney affiliate or subsidiary, is so outrageously unreasonable and unfair as to shock the judicial conscience, and this court should not enforce such an agreement.

    Not that I’m condoning piracy, but pirates don’t have to deal with this crap. Just sayin’. This situation is basically the plot of the Cent-iPad episode of South Park, and hopefully the courts strike this “defense” down with prejudice.

    And since the FTC found its teeth, maybe it should look at the behemoth that Disney has been allowed to become; they own way too many media properties.

    • skankhunt42@lemmy.ca
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      3 months ago

      While I agree, where should it stop?

      Just by getting into new cars you agree to their TOS. Buying a new phone, using internet services/websites, etc. You almost can’t breath without agreeing to one TOS or another. We need this shit to stop and local laws are the only way I see out of it.

      • Admiral Patrick@dubvee.org
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        3 months ago

        At they very least, the TOSs need to be limited in scope to just the product or service specifically used by the customer. Having them be written or interpreted so broadly as to encompass anything the company does, in any business unit, should be unenforceable (and ideally illegal).

    • Imgonnatrythis@sh.itjust.works
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      3 months ago

      Sorry to hear you aren’t condoning piracy. Wish we could convince you to support us. In many ways we are the good guys. When was the last time you saw a pirate kill someone and send their family a hey fuck you notice?

  • NeoNachtwaechter@lemmy.world
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    3 months ago

    would forever bar that consumer’s right to a jury trial in any dispute with any Disney affiliate or subsidiary, is so outrageously unreasonable and unfair as to shock the judicial conscience

    Agree 100%

    But why weren’t all Americans up on the fences against such conditions during recent years?

    • Alue42@fedia.io
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      3 months ago

      There was a big push a few months ago, a year ago, who knows, Internet time is weird, when McDonald’s updated their terms of service on their app and added a clause like this. There were a lot of posts on social media, Reddit, fedi, etc to make sure people didn’t agree to the new terms or download the app if they never had it.

      There are people that pay attention to it, and even research papers done on it. A lot of the common apps started doing it at the same time. Venmo has it, Pinterest, Facebook, etc. things you wouldn’t think of that would have cases like this. But certain ones stick out because of the seemingly more real world complications (I mean, venmo could have fraud, Facebook could have cyber bullying, etc), but McDonald’s could have health issues, Disney clearly this is the case.

      • thedirtyknapkin@lemmy.world
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        3 months ago

        shit, many people have their business and income tried to Facebook now. Facebook is constantly getting sued by small businesses after random stupid bullshit that takes them offline for a week.

    • technocrit@lemmy.dbzer0.com
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      3 months ago

      But why weren’t all Americans up on the fences against such conditions during recent years?

      You’re talking about a state that openly supports genocide. I don’t think people are paying much attention to anything.

    • dohpaz42@lemmy.world
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      3 months ago

      As an American there are several factors that weigh in situations like this:

      1. Legal language is a foreign and difficult language to grasp and understand. That’s why lawyers go to school for as long as they do. Yet, citizens are expected to understand it as if it were plain English. So a lot of us don’t read or understand what we’re agreeing to; especially when it’s 10-s of pages long.
      2. Out of sight and out of mind. Unless it happens to us personally, there really is no incentive for us to do anything about it. It’s as, I know, but we’ve been cultivated as a culture with its head in the sand. Hell, even our constitutional right to peaceful protest has been all but stripped away from us.
      3. Financial barriers. It is expensive to fight legal battles, most especially against huge corporations like Disney. A lot of lawyers demand a lot of money up front, and getting our day in court to take years. Corporations can afford to stall. Is plebs can barely afford the initial consult. So unless it’s something considered “in the bag”, it’s probably not financially feasible.
  • Maggoty@lemmy.world
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    3 months ago

    This just has all the hallmarks of absurdist fuckery from the last 20 years.

    • Money is political speech

    • Your employer’s religious freedom trumps yours

    • Self defence was added to the second amendment in crayon

    • The evisceration of the Voting Rights Act

    • Prosecutors may enjoy immunity from lying in court

    • Standing doesn’t actually matter

    • Presidents may enjoy immunity for anything they do

    (Anywhere it’s a may instead of shall, we all know it’s conservatives being protected. It doesn’t apply to democratic prosecutors and presidents)

    So coming soon, eternal and universal Terms of Service. Which won’t become a dark phrase at all. Our employers will offer us everything from housing to food and we’ll accept it to keep from having to sign TOS with Kroger’s, a slum lord, Ford, Microsoft, and Netflix.

      • Troy@lemmy.ca
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        3 months ago

        Ironically, the saving grace here might be Florida and Disney hating each other so much. Maybe… Silver linings and such.

        • GluWu@lemm.ee
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          3 months ago

          Florida hates Disney because of how much power they have over the state. Daddy Disney is going to punish Florida so much harder if they let one of their little judges let this through. 100% going to arbitration.

  • Todd Bonzalez@lemm.ee
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    3 months ago

    I wonder if you could send Disney a huge pile of legal demands well in advance, say something like “By accepting me as a Disney+ customer, The Walt Disney Company Agrees to all terms herein”, then sign up for an account and just show up at Disney HQ and start running the place because they signed over executive control to you by letting you sign up.

    Bring the lawyers in and mutiny the place. “The moment my account was activated, I became the legal CEO of The Walt Disney Company. Now get this Bob Iger fucker out of my goddamn office!”

    • Maggoty@lemmy.world
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      3 months ago

      You signed a newer agreement to arbitrate everything in Mickey Court, where a cast member in a Mickey Mouse suit slams a gavel and announces “Disney wins!” So no, not really.

  • nyan@lemmy.cafe
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    3 months ago

    Given that Disney’s history with litigation and human rights is pretty vile, I am not terribly surprised by this.

  • Teal@lemm.ee
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    3 months ago

    This is atrocious. Coincidentally Disney is planing to open a park themed with villains. Seems like they can save time and money by renaming the whole place Villain’s World.

    I’ve been a few times in my younger years but have zero desire as an adult. Sure they have some nice rides and attractions but the Disney culture is a huge turnoff to me, as are the very high prices of everything there. If I were to take a vacation that costs similar I’m off to a national park or maybe international travel. I prefer real culture over fantasy land.

  • Deebster@programming.dev
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    3 months ago

    “Disney understandably may want to benefit from the privacy and confidentiality that arbitration brings, rather than having a wrongful death suit heard in public with the associated publicity,” says Jamie Cartwright, partner at law firm Charles Russell Speechlys.

    – from the BBC article

    If that’s what they want, they clearly never heard of the Streisand Effect. This is disgraceful behaviour from Disney, and I hope they come to severely regret it.

  • mindlight@lemm.ee
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    3 months ago

    Not an American… But holy crap… If Disney succeeds with this… then … E-v-e-r-y single service will have a clause like “you hereby agree to never ever take legal action against us, our subsidiaries, cookie partners, affiliates, our friend’s dog or Bob for anything we might or might not have caused in the next 2 billion years if we don’t give you permission.”.

    I’m happy that I’m living in the European Union av and not in Florida.

      • Todd Bonzalez@lemm.ee
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        3 months ago

        I believe that’s treated as a matter of common sense, that getting into a car comes with an understanding of the inherent risks. Cars also have a couple “risk of injury or death” stickers in them, under the visors or on the door.

        Similar laws exist for horses, to protect horse owners from litigation when someone falls off a horse. I think you only need a single sign for indemnification.

        To clarify, this isn’t comparable to the fucked up thing Disney is doing.

        • ℍ𝕂-𝟞𝟝@sopuli.xyz
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          3 months ago

          I believe that’s treated as a matter of common sense, that getting into a car comes with an understanding of the inherent risks.

          Those inherent risks now include the manufacturer selling your sexual habits if you get in the car even if you never heard of that.

    • Chip_Rat@lemmy.world
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      3 months ago

      That’s already very common and should be shut down, but usually it applies to the particular service you are using… Not whatever this bullshit is…

  • mojofrododojo@lemmy.world
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    3 months ago

    Nah, the funniest part about all of this isn’t that their using the disney+ STREAMING TERMS OF SERVICE to get out of liability for murdering some poor lady by disregarding her repeated stated allergies, let’s say you can fit those mental gymnastics into your world view - what you can’t do, is use your DISNEY+ gift cards at FUCKING DISNEY LAND OR DISNEY WORLD.

    https://www.usatoday.com/story/travel/experience/theme-parks/2023/12/20/disney-plus-gift-card-accident/71995807007/

    because it’s all the same system, if the TOS for the streaming service APPLY AT THE FUCKING THEME PARK, that shit don’t make no sense.

    And strangely the gift card thing has come up multiple times.