• shadesdk@lemmy.ml
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    2 years ago

    The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

    • drphungky@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      I worked in government contracting (and government, for that matter) for years and that blows my mind. I can’t remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there’s some agency that somehow lets people get away with fraud.

      Also, if that cost the government money, there’s a chance you could report that after the fact and make some money.

      • afraid_of_zombies@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        Might be local government. Me and sales have this argument pretty often

        Me: it is in the spec

        Sales: no one noticed it except you

        Me: thanks?

        Sales: no one is going to care

        Me: then take it out of the spec and resign everything.

        Sales: why are you making a big deal about this?

        Me: because it is in the spec that we signed and if we don’t honor the spec they can backcharge us.

        Sales: that won’t happen

        Me: you are right because we are going to follow the spec. If you don’t want me to please email me, the department head, and the client specifically ordering me not to follow the contract that we signed.

        • shadesdk@lemmy.ml
          link
          fedilink
          arrow-up
          0
          ·
          2 years ago

          Yeah I’m in Europe and our customers were municipalities buying healthcare related solutions. It happened after our little startup got taken over by a big player and they started getting involved in the contract bids.

    • forgotaboutlaye@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      Promising features that never existed is part and parcel to a lot of software sales, whether gov or private. Speaking from post-sales experience.

      • shadesdk@lemmy.ml
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        I think it’s fine to promise them, but to claim they currently exist when you never plan to implement them is what I couldn’t support.

    • Tar_alcaran@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      The contractor I worked for was run by a man who used to say “if the contract says they’ll blow up the contractor on delivery, we’re putting in a bid and solve the problem later”

    • esadatari@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      eh DHCP isn’t really important right? obviously if it hasn’t changed since the 80’s why would you need to reboot your server.

      what are vulnerabilities?

    • hactar42@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      I’ve worked in IT consulting for over 10 years and have never once lied about the capabilities of a product. I have said, it doesn’t do that natively, but if that’s a requirement we can scope how much it would take to make it happen. Sadly my company is very much the exception.

      The worst I saw was years ago I was working on an infrastructure upgrade of a Hyper-V environment. The client purchased a backup solution I wasn’t familiar with but said it supported Hyper-V. It turns out their Hyper-V support was in “beta”. It wasn’t in beta. They were literally using this client as a development environment. It was a freaking joke. At one point I had to get on the phone with one of their developers and explain how high-availability and fail-over worked.

      • bpm@lemmy.ml
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        I could very well have been that developer. Usual story, sales promised the world, that our vmware-based system would run on anything and everything, and of course it’s all HA and load balanced, smash cut to me on Monday morning trying to figure out how to make it do that before it goes live on Wednesday.

  • Ubettawerk@lemmy.blahaj.zone
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I worked for a furniture store. They used to buy mattresses and furniture sets for like $200-300 and arbitrarily sell them for around $700-1000. I used to be able to haggle with people and still sell them for like double what they cost. I hated that job for so many reasons

    • dimeslime@lemmy.ca
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      Used to work in garden/hardware supply company. The best selling product cost $16 for manufacturing and delivery to our warehouse from China. They would sell in [national hardware chain] for $699. It was about a 40% markup in store, the rest of that $699 was eaten up by warehousing, shipping and staffing costs. If you couldn’t move that product in a reasonable timeframe then you’d start losing money on warehouse costs.

      I figure most items I’ve purchased are 40% profit, 50% warehouse/shipping/staffing, 10% manufacturing/import.

    • Flying Squid@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      We used to live near a furniture store. It had a going out of business sale when we moved in. The sale was still going on when we moved out 6 years later. Then I started noticing how many other furniture stores seemed to be having going out of business sales.

  • TerkErJerbs@lemm.ee
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.

    Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren’t even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they’d contact support to complain about paying for an app that doesn’t even load and may not have for months or years at this point).

    I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs… amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.

    Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I’d spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be ‘a shame’ if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.

    You have definitely interacted with this ecommerce platform if you shop online.

    • SreudianFlip@sh.itjust.works
      link
      fedilink
      arrow-up
      0
      ·
      10 months ago

      I’m unfortunately dependent upon said company, as a “partner”, which just means a hack indie developer who herds customers to the slaughter for the corp.

      The last round of layoffs was a brutal experience for the “Plus” customers. They lost crucial advisers and support, and now the guidance available is a bored and untrained chat support thrall on the other side of the world, or a stochastic parrot.

      You can smell the enshittification from here. The vendor lock-in is so intense it seemed inevitable.

    • Veltoss@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      I guessing it’s Amazon’s old android app store? I remember lots of users having a lot of hope for that app store bringing competition and higher quality app and app store quality. Oh how naive we were.

      • booty_flexx@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        edit-2
        2 years ago

        ✅️ is a shopping platform

        ✅️ has an app ecosystem with a billing api

        ✅️ high probability that someone who shops online has interacted with a store on the platform

        ✅️ multiple rounds of layoffs w/ staff stretched thin

        ✅️ unclear ambitions of being a megaplatform, beyond what it already is

        I guess we’ll never know, lol

    • ki77erb@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      I recently discovered that somehow I set up billing for a VPN directly from the company and also through Google Play. I probably got a renewal email and just followed the instructions. I went back through my bank statements and I’ve been double charged for probably at least 2 years and just never noticed it. It was only about $10 a month. I just feel really stupid for not noticing it until now and it’s entirely my fault. I cancelled the one through Google Play. You live and you learn!

      • TerkErJerbs@lemm.ee
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        lmfao. Does the VPN company’s name start with a W by any chance? If so, I am very aware of that issue as well. 😂

  • Abrslam @sh.itjust.works
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I worked for for the railroad. Nothing is fixed ever. I witnessed hundreds of code violations every day for years. Doesn’t matter if a rail car or locomotive meets code as long as it “can travel” its good to go.

    When an employee inspector finds a defective rail car management determines if it will get fixed. If the supervisor “feels” like “it’s not that bad” then the rail car is “let go”.

  • Teppichbrand@feddit.de
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    Big german TV production company with succesful primetime action series used rented cars for their stunts. Different people from the team rented them with full insurance, returned them crashed. They did this until every car rent in the city stopped offering insurance without retention.

  • Showroom7561@lemmy.ca
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    A friend of mine was a manager at a fairly upscale women’s clothing store.

    She said that even at 95% discounts, they could turn a profit.

    • cgTemplar@sh.itjust.works
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      In Belgium we have a law stating that no commerce can ever sell at a loss. Yet we still see 70% discounts, in stores for every budget range.

      • Showroom7561@lemmy.ca
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        Yet we still see 70% discounts, in stores for every budget range.

        I bet those stores also claim that prices need to go up “because of inflation”. Fraudsters.

  • FrankTheHealer@lemmy.ml
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    Worked support for an electricity supplier. I was able to see a frightening amount of info about the customers. Even past ones who had moved elsewhere.

    We also kept notes about each call, email, web or app chat. So if you were an asshole in the past, everyone will know going forward.

    Also fuck landlords and landladies etc. More often than not, they were shitty to deal with.

    Also we would often use Google Maps and Streetview to see what your house looked like. We also had pictures of the inside because the installation techs took pictures to confirm that works were completed as specified.

    Alll of this was available to us for any reason, at any time with no oversight. And none of it was encrypted. There was also government websites in use up to 2020 that required internet explorer to use and had passwords as trivial as ‘Password1’.

    I left that job because the pay was lousy and the stress was pretty full on. I respected a lot of people that worked there. Both higher ups and people who came after me. But fuck was there a lot of potential for bad actors or like stalkers etc to mess with your info.

    I would reccomend to everyone. Please use password managers. Especially decent open source ones like Bitwarden. Take note of every piece of info that you give a company. From your phone number, address, email etc to even when you contacted them. Also try to not have your home look like an abandoned hovel on Streetview lol. Easier said than done I know. But it may affect your dealings with support people that you need help from. And lastly, please dont use Password1 as a login. Ever. Like please.

  • Alien Nathan Edward@lemm.ee
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    When I worked at Bob Evans I watched a manager peel the expiration dates off of expired food and replace them with dates in the future to avoid waste.

  • lunaticneko@lemmy.ml
    link
    fedilink
    arrow-up
    0
    ·
    edit-2
    2 years ago

    They let the intern access the production db. The company is one of the biggest hosting and internet service companies in the country. The db was SQL but had no primary key.

    I was the intern. I normalized it to 3NF as part of my internship project.

      • lunaticneko@lemmy.ml
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        My first internal question in my head was “how the fuck have they been living with this???” Of course the first thing I did was to inform the boss that I have to take a snapshot backup, and that working directly on prod is ill-advised.

        He said “sure kid, you know better than me.” WAIT WHAT?!

        When I came back to the university and submitted my report, my lab advisor was also like what the fuck.

        Everyone was perplexed all the way to the department chair.

  • alphacyberranger@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    2 years ago

    I worked with people from many indian IT companies who just outright clone github repos and tell clients they developed the entire thing from scratch.

  • ch00f@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    2 years ago

    Alesis, creators of ADAT Type 2 digital audio tapes hired none other that James Doohan to promote it playing the “Famous Engineer” because they didn’t get the rights to anything Star Trek.

    It was only played during trade shows, but someone I know got a copy.

    https://youtu.be/oHB_Dyad4cg

  • LucasWaffyWaf@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    2 years ago

    Anybody knows that one waterfall attraction in the Southeast US? The one that advertises bloody everywhere? Waterfall is pumped during the dry seasons, otherwise there’d be nothing to see. Lots of the formations are fake, and the Cactus and Candle formation was either moved from a different spot in the cave, or is from a different cave in New Mexico. Management doesn’t want people to know that, but fuck 'em.

  • shittymorph@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    2 years ago

    I used to work for a popular wrestling company, billionaire owner, very profitable, would write off any OSHA penalties as the ‘cost of doing business’ just as they did in 1998, when The Undertaker threw Mankind off Hell In A Cell, and plummeted 16 ft through an announcer’s table

    • Gearheart@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      edit-2
      2 years ago

      I want to believe… but the morph has always been exactly.

      “nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer’s table.”

      But I want to believe…

      Edit: looking back at previous shittymorph posts. Grammar, punctuation and delivery is at much higher standard… I’m sad 😢. I’m hoping that I’m way way wrong. Can anyone reach out to shittymorph on reddit to confirm?

      • shittymorph@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        2 years ago

        That is quite an astute observation, in fact many folks would have overlooked such precise details. As you could imagine, with newness and changing situation such as a major platform shift, and as we enter a revolutionary technological time period in hopes of a prosperous fediverse, it’s easy for us to become a overzealous and infatuated with all the excitement, but we must remember, it pales in comparison to the crowd’s excitement in nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer’s table.

            • ThtCrzyBstrd@lemmy.world
              link
              fedilink
              arrow-up
              0
              ·
              2 years ago

              Back on the site-that-must-not-be-named, u/shittymorph would occasionally come out of nowhere with the one story about Hell in a Cell. It was his thing. Shortly before the place went to absolute hell, he posted saying he was stepping away for personal reasons.

              We believe this is an imposter.

    • ikidd@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      You son of a bitch, I don’t know if you’re the og shittymorph, but I missed that bastard.

  • Pulptastic@midwest.social
    link
    fedilink
    arrow-up
    0
    ·
    2 years ago

    The first steel mill I worked for, the test requirements were more of a suggestion than a rigid specification. I, a trained and skilled engineer with the capacity to make informed decisions, had to run all rejections by my boss who would tell me “it’s close enough” even if it wasn’t. Sometimes it bit us in the ass with warranty failures, but the warranties were probably cheaper than internal rejections (and what is brand perception worth?).

    My second steel mill job, I was the one making the rejection decisions. I did the hard thing and rejected our failures but I also troubleshot them to prevent recurrence, making our product and capability better over time.

    It very much matters who you buy your steel from; two mills can have vastly different performance for the same products based on how they handle these situations.

    • MrZee@lemm.ee
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      I’m curious: is this a major lawsuit waiting to happen, or is the mill somehow protected from that?

      I’m picturing a situation where bad steel is provided, used by the purchaser, and later the product they put the steel in fails, causing a serious accident, death, or other severe issue. does the mill’s responsibility somehow end at warranty replacement or have they created a bigger liability for themselves?

      • iemgus@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        edit-2
        2 years ago

        This is indeed illegal and immoral. Example.

        Elaine thomas did this, lied to her bosses, and the industry. People even considered her an expert. Reading the usdoj interviews with her, she may have just been arrogant, and kinda dumb.

        Section 54 of the complaint against Elaine Thomas

        During the November 19, 2019 interview, THOMAS criticized the -100F Charpy V-notch test. THOMAS said -100 F was a “stupid number” to test because nothing operated at -100 F in the water. She also admitted, however, she did not know the Navy’s reasoning for testing at this temperature. THOMAS acknowledged that someone at Bradken had been changing failing -100F Charpy V-notch testing results to passing. THOMAS also admitted that she could have been the one to raise the numbers because she believed the -100F Charpy V-notch testing was "a stupid stupid requirement. When asked why she raised the yield strength numbers for the 1990 heat, THOMAS stated, “It looks like I raised the numbers to make it pass. This was not the right thing.” THOMAS said occasionally she would consider rounding up -100F Charpy V-notch results if the numbers were “super duper” close to passing.>

    • pepperonisalami@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      2 years ago

      A lot of companies seems to do that a lot, cut corners on the quality a little bit, push out the extra reserve capacity, etc. Then when a complaint occurs y’all quality engineers get the short end of the stick. What doesn’t cost the company costs us more time, effort, mental and physical health.