• edent@lemmy.world
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    22 hours ago

    I agree with all this. The thing which caused me to uninstall was suddenly being pushed lots of abusive message with disturbing contents.

    When I complained about it, Matrix told me that my public complaints were hurting the ecosystem and I should be quiet.

    • AbnormalHumanBeing@lemmy.abnormalbeings.space
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      16 hours ago

      I had a wild ride with matrix, originally wanting to run a node on my server. That did not turn out well, because I was a bit stupid and just assumed there would be more admin/mod tools out of the box. As it turned out, I had inadvertently allowed spam/abuse accounts on my node without even noticing, because naive as I was, I assumed my admin-level account would get informed of stuff like user registrations and abuse reports in the standard Element frontend. As a bonus, when I checked what was supposedly the official matrix support channel, it was repeatedly getting spammed with CSAM and gore at the time. That was when I realised, that it definitely was not the ecosystem for me, and running a node without experience had been a pretty stupid idea on my end.

    • brunoqc@piefed.ca
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      18 hours ago

      When I complained about it, Matrix told me that my public complaints were hurting the ecosystem and I should be quiet.

      Weird. I think they did some improvement to prevent those abusive messages but it took a while and it was embarrassing. Maybe it’s hard to prevent them with a federated network but still, the abusive messages where basically a copy paste.