Such as counterintuitive fixes to a problem, or where a mistake unexpectedly results in an even better outcome than originally hoped for.
Such as counterintuitive fixes to a problem, or where a mistake unexpectedly results in an even better outcome than originally hoped for.
There is a solution to this problem. One line that just feeds all the lanes. Unfortunately, the geometry of grocery stores would make it difficult to implement. Also, most people like the illusion of choice.
I’ve actually seen this recently at some stores, usually just for the self-checkout section.
The one I go to does this. One line and they call out which lane is opening next for you to go to. The long line is arranged perpendicular to the registers and It really doesn’t seem to take up that much more space compared to stores that don’t do that.