I used to think this way. I am a service plumber. I’m at the point where every plumbing company is hiring. If a customer wants to be disrespectful to me, there is a fine line where I am not going to put up with their shit. Pun intended. Hell… I’d probably get a raise if I were fired.
I’m not saying a yelling match will be involved, thats not my style, but man I deal with entitled people on a daily basis. Most recent was a woman who called for repairs. We told her the hourly rate and about how long it will take. We told her it would take about 3 hours + parts. I finished in 2, with way less parts than I thought I would need. It was a 30 minute ordeal between calling the office and negotiating prices… She thought that was too much money, even though she agreed for even more billable hours and I finished the job faster than expected.
It’s hit or miss man, and its the worst part of my job is dealing with customers… Yes, I said that, dealing with literal shit half the time is not as bad as having to deal with some of the customers out there.
Anything customer service related. Id be afraid id get into a yelling match with some
I used to think this way. I am a service plumber. I’m at the point where every plumbing company is hiring. If a customer wants to be disrespectful to me, there is a fine line where I am not going to put up with their shit. Pun intended. Hell… I’d probably get a raise if I were fired.
I’m not saying a yelling match will be involved, thats not my style, but man I deal with entitled people on a daily basis. Most recent was a woman who called for repairs. We told her the hourly rate and about how long it will take. We told her it would take about 3 hours + parts. I finished in 2, with way less parts than I thought I would need. It was a 30 minute ordeal between calling the office and negotiating prices… She thought that was too much money, even though she agreed for even more billable hours and I finished the job faster than expected.
It’s hit or miss man, and its the worst part of my job is dealing with customers… Yes, I said that, dealing with literal shit half the time is not as bad as having to deal with some of the customers out there.