You nailed it. Too often when I search for an answer to an issue, someone comes in and links to the arch wiki. The wiki is great and full of information, but it doesn’t have answers for specific cases. Sometimes I just need someone to tell me which parameter I need, or to tell me my formatting is fucked up or something. I’m not a Linux expert and trying to understand what configs do what and all of the options needed all at the same time is a lot. Forums are a place to ask questions and discuss solutions, but my experiences at least with Arch have not been that.

I also use libre when I need it, but I think Office apps not being around, warranted or not, will be a disqualifier for some people. The web apps work well, but for a power user, it might not be the ideal experience.