• SuDmit@lemmy.blahaj.zone
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    5 hours ago

    The hell is this comment section? Is every lemmy user some kind of IT person? There is place for text, there is place for calls, and there is even place for actual presence, all depending on actual problem and yours and other person’s understanding of it and ability to articulate through different mediums.

  • Shardikprime@lemmy.world
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    7 hours ago

    Fuck no

    I need traceable communications

    Send me an email, I don’t want to discuss potentially non contract and policy approved things over a medium that won’t record it

    People, keep your communications traceable at all times

  • Pnut@lemm.ee
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    9 hours ago

    It almost never is. Plus I probably have to write the info down anyways so just send me a text. If you have to call to explain it, I’ll call you.

  • thatradomguy@lemmy.world
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    9 hours ago

    My manager is like this. I don’t know how to him it’s easier to talk about something technical over the phone rather than in chat or email. When talking to people about IT crap, you have to sugar coat and use euphemisms which I don’t have to do as much in email and the benefit with email is I can convey literally what I’m trying to do. My manager just doesn’t want to fucking ready my emails.

    • PapaStevesy@lemmy.world
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      8 hours ago

      Yeah, why would anyone want to have a two minute phone conversation when they could exchange the same amount of information over 20 emails across three days?

  • Feathercrown@lemmy.world
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    16 hours ago

    If they need to call me it’s either actually complicated, or (much more likely) they haven’t spent enough time to refine their idea to where they could just write it down.

    • dermanus@lemmy.ca
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      10 hours ago

      Nine times out of ten it’s the second one. I don’t mind being a sounding board for some people, but so many sloppy thinkers just don’t understand and don’t want to make the effort.

  • yeehaw@lemmy.ca
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    18 hours ago

    “did you leave the milk out of the fridge?”

    Usually such a simple yes/no answer in my experience.

  • throwawayacc0430@sh.itjust.works
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    19 hours ago

    I used to be like this, then realize when I die, all these moments will just be erased to history, so I’m like, whatever man. Can’t escape it, banking problems, job interview calls, etc…

    But online multiplay game voice chat? Nah fuck that, aint touching that radioactive shit, I aint playing multiplayer if that’s a requirement. I’ll die on this hill.

    • uniquethrowagay@feddit.org
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      15 hours ago

      If you have a male sounding voice and you are open and friendly and communicate well, gaming voice chats can be a good experience, depending on the game. Mostly they aren’t, though.

      • frog_brawler@lemmy.world
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        10 hours ago

        I have a male voice and I communicate well but I’m not friendly and fuck voice chats for multiplayer games. Fuck that shit to hell.

    • no banana@lemmy.worldOP
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      18 hours ago

      Honestly today I’m mostly thinking “I have other shit to worry about, like the pie in the oven”. Ain’t nobody got time for worrying about phone calls

  • selkiesidhe@lemm.ee
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    1 day ago

    That’s my sister. Good fucking god. I don’t care about the supposed drama of your workplace. It is not interesting. You’d think that my tone would be enough to get thru her thick skull that I HATE TALKING ON THE PHONE but noooo…

  • GooberEar@lemmy.wtf
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    1 day ago

    I’m mostly this way, but not today.

    I had someone with an issue signing up for an account mention that they were not successful because when they tried to sign up, they got a message that they weren’t eligible because there was already an account using that email address.

    I told them if they have a Gmail account, just use the + addressing feature, otherwise, just create a Gmail account.

    Someone else responded on the first person’s account “But they don’t have Gmail, so they can’t do it.”

    Let me tell you, THIS is a situation where a call is necessary. There’s nothing I can type that will suddenly unravel the layers here and that won’t lead to more layers being laid. It will be 100000000000000% easier and less time consuming to schedule a meeting/call and talk through this than it would be to continue this discussion in text format.

    • lmmarsano@lemmynsfw.com
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      1 day ago

      I told them if they have a Gmail account, just use the + addressing feature, otherwise, just create a Gmail account.

      If they couldn’t get a login reset sent to their email, then that’s broken. If they have to create a new email account just for you, that’s bullshit, too.

      • GooberEar@lemmy.wtf
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        11 hours ago

        If they couldn’t get a login reset sent to their email, then that’s broken.

        How is that in any way relevant to the situation I am talking about, though?

        If they have to create a new email account just for you, that’s bullshit, too.

        While I would agree, that also seems irrelevant to my situation. Tell you what, seems like there are some misunderstandings, miscommunications, and/or incorrect assumptions being made here. Rather than me having to completely rewrite what I wrote previously based on guesses about where those misunderstandings may lie and which incorrect assumptions are being made, let’s just schedule a quick call.

  • _stranger_@lemmy.world
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    1 day ago

    I find zoom calls to be much more helpful than in person. In person I have to bring my laptop, point to things, find a place where we can both sit, and probably send you code snippets over chat anyway, not to mention literally looking over your shoulder.

    meatspace is deprecated, get over it corpos.

    • Tja@programming.dev
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      16 hours ago

      Depends on the problem. For design and architecture level, sometimes even data structures, a physical whiteboard is still king.

  • qjkxbmwvz@startrek.website
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    1 day ago

    It’s a pretty standard bandwidth/latency tradeoff in my view: email is high bandwidth (it’s in writing, you can re-read, etc.), whereas phone is low latency (several back-and-forth explanations can happen in seconds). Each has its place.

    If social anxiety is a factor, that’s a perfectly valid, but separate, issue.

    • KubeRoot@discuss.tchncs.de
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      15 hours ago

      email is high bandwidth

      I don’t think the reasons you stated are about bandwidth, and considering writing an email is IMO more effort than explaining on a phone call and will take me longer, I’d argue phone calls are higher bandwidth than email - at least in one on one conversations, since things change when you want to inform multiple people.

      Though of course what you listed is important, and it sucks when people refuse to write out basic details that you could come back to later or forward to somebody else.

    • bricklove@midwest.social
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      1 day ago

      I think my main problem is how disruptive it is to your focus. With text I can write a semi quick response then get back to what I was doing. Whereas a phone call requires me to drop everything and give a fellow human my full attention in realtime. It tends to drain my already small social battery.