• polle@feddit.org
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    1 day ago

    I read the article but am not smarter than before. I heard some time ago that windows does encrypt the drive but you need an active online account and the key will be saved online. So do people forget their online passwords and methods to recover that said account? I dont like m$ and am using linux, but people loosing their passwords, being uninformed about their systems and dont so backups is not the direct fault of the operating system.

    • michaelmrose@lemmy.world
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      15 hours ago

      Setting up encryption has previously been an affirmative step wherein the user opted into being unable to access their data if they lose their password. Because of this users have the opportunity to back up their recovery key you know after they even learn what one is.

      Having it happen on upgrade to an existing machine is inherently confusing and its easy to see how it could lead to data loss.

    • InnerScientist@lemmy.world
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      16 hours ago

      Lose access to your MS account = lose your data forever. No warnings, no second chances. Many people learn about BitLocker the first time it locks them out.

      It seems like they just got locked out of their Microsoft account (which stores the bitlocker key). Idk why they can’t just reset their password or if this article talks about the times where people couldn’t do that due to missing email access or maybe resetting the password deletes the bitlocker keys?

      Either way though, the problem is that Microsoft is forcing encryption on everyone and not properly educating them on the consequences like “Backup your decryption key if you care about the data” in a way a normal user actually listens to.

    • pressanykeynow@lemmy.world
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      21 hours ago

      you need an active online account and the key will be saved online

      Is there a legit reason for this? Why can’t they just encrypt the data with the password used to access the online account?

      • calcopiritus@lemmy.world
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        15 hours ago

        Because then you can’t change your password. Since you would have to decrypt all the hard drives that use windows with that account, and then encrypt them again with the new one.

        This also means that if you forget your password you are fucked.

        • michaelmrose@lemmy.world
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          15 hours ago

          Typically an actual key is effectively just a very long pseaudorandom binary blob and the passphrase is just used to unlock the actual key. This means you can add a new key just by encrypting the actual key with the new passphrase

    • habitualcynic@lemmy.world
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      23 hours ago

      I helped my sister deal with this. Bitlocker activated itself, the keys were in her account which she had access to. She had done everything properly but nothing worked to resolve it.

      There’s countless forum posts on it since about 2021 if you go looking for it. None of the recovery processes worked so I reformatted and enabled bitlocker at the start. Next time I visit, she’s getting Linux Mint.

      Fuck Microsoft. End users shouldn’t be expected to troubleshoot like that.