Hello everyone! I have a small issue. I wanted to remove all media accounts associated with my phone number. One account to remove was Telegram, I deleted the app long ago, but never my account.

So, I downloaded Telegram again, tried to log in, and it keeps texting the login code to my number on Telegram, it won’t do SMS. And I have no other telegrams sessions anywhere else where I can log in. I’m stuck, can’t log in to delete it.

I went on their support website to file a complaint, and they never got back to me. Is there another way for me to delete my actual account if they won’t let me log back on?

I guess I have 2 questions at this point, either how can I deal with Telegram, and or is there way to clean my phone number of all accounts at once? Any ideas are appreciated.

TL;DR Can’t log in to Telegram, want to delete account, how can I achieve this?

  • willya@lemmyf.ukEnglish
    0·
    8 months ago

    Do shortcode text messages work from other companies? If not, it’s a device/carrier problem.

    • trippingonthewire@lemmy.mlOP
      0·
      8 months ago

      They do work for other companies, Telegram says on the app they’re texting my telegram specifically. I can’t change it to SMS.

    • ReversalHatchery@beehaw.orgEnglish
      0·
      8 months ago

      Yes, the thing is some part of the service won’t actually delete your phone number, but even if they did, your phone number has already got to a bunch of data brokers who will probably not delete it ever.

      This is the beauty of mandatory phone number requirements. People rarely change their phone number because it is often a painful process, and companies make use of this by treating your phone number as a long term personal identifier. If you can, it’s really just better to get rid of it, however attempting to delete everything attached to it that you can is not a silly thing.