I can’t fathom why you’re constantly trying to drag this thread into a discussion about the minutae of drink service operation instead of the topic at hand.
Providing additional options, especially options that require refrigeration, have additional costs associated with them. My central thesis has always been that a business should be able to recoup its cost and make a profit, that is the purpose of a business. The “minutiae of drink service operation” is central to that discussion.
It’s clear that this conversation is going in circles and serves no purpose. I find it quite reasonable for a company to charge $0.70 when their costs increase by $0.25 cents, and you don’t. The ADA requires only a reasonable accommodation, there are several reasonable accommodations available in the form of non-dairy beverages. It isn’t even clear that lactose intolerance would be considered a disability under the ADA.
The plaintiffs say in the lawsuit that lactose intolerance is a disability listed under the Americans with Disabilities Act, and the surcharges violate that act.
Providing additional options, especially options that require refrigeration, have additional costs associated with them. My central thesis has always been that a business should be able to recoup its cost and make a profit, that is the purpose of a business. The “minutiae of drink service operation” is central to that discussion.
It’s clear that this conversation is going in circles and serves no purpose. I find it quite reasonable for a company to charge $0.70 when their costs increase by $0.25 cents, and you don’t. The ADA requires only a reasonable accommodation, there are several reasonable accommodations available in the form of non-dairy beverages. It isn’t even clear that lactose intolerance would be considered a disability under the ADA.
literally Para 4 in the article