NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • Passerby6497@lemmy.worldEnglish
    0·
    8 months ago

    Shit like this is why I use my credit card for big purchases like that. Your shit doesn’t work and you fuck around making it right? I’ll get a charge back and you can deal with the credit card company because I ain’t got time for that shit.

    Haven’t had to pull that card very many times, but its very nice when the business fucking me around suddenly really wants to make it right so they don’t have to deal with the impacts of a charge back.

    • bobs_monkey@lemm.eeEnglish
      0·
      8 months ago

      It’s amazing what happens when you mention chargeback to all these shitty companies and how quickly they change their tune.

      • Patches@sh.itjust.worksEnglish
        0·
        8 months ago

        Charge backs cost them money in fees but more importantly - enough charge backs will increase their fees/penalties/required balances and in excess - remove their ability to take payments entirely.