NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • bobs_monkey@lemm.eeEnglish
    0·
    8 months ago

    It’s amazing what happens when you mention chargeback to all these shitty companies and how quickly they change their tune.

    • Patches@sh.itjust.worksEnglish
      0·
      8 months ago

      Charge backs cost them money in fees but more importantly - enough charge backs will increase their fees/penalties/required balances and in excess - remove their ability to take payments entirely.