Air Canada appears to have quietly killed its costly chatbot support.

  • AllonzeeLV@lemmy.world
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    9 months ago

    As usual, corporations want all of the PROFIT that comes with automation and laying off the human beings that made them money for years, but they also fight for none of the RESPONSIBILITY for the enshittification that occurs as a result.

    No different that climate change creating “externalities” aka polluting the commons and walking away because lol you fucking suckers not their problem.

    • jettrscga@lemmy.world
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      9 months ago

      I smell a new “AI insurance” industry! Get a nice new middle man in there to insure your company if your AI makes a mistake.