Apple being Apple again. Just why does anyone actually like that company?

  • TimeSquirrel@kbin.social
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    9 months ago

    where the colour of the text bubble is important for reasons that defy logic.

    That’s just a thing tweens and teens do, it’s just like when kids were obsessed with expensive shoes when I was a kid and would ostracize the kids who couldn’t afford them. No sane adult I have ever met gave a shit about my text bubbles.

    • Xatolos@reddthat.com
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      9 months ago

      Lucky you.

      Had to call a company for support of a $40,000 piece of equipment. They were at first willing to help and asked to FaceTime the call. When I told them I don’t have an iPhone, I was pretty much shut down and told to just call a local repair man. (The repair man, not associated with them, helped me completely over the phone. Didn’t need video or anything)

      • TimeSquirrel@kbin.social
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        9 months ago

        If that company is serious about conducting professional business for any length of time, they’ll learn better soon enough. In my industry, we still use dialup modems to remotely manage some equipment. You’d be fired for telling a customer to fuck off for not having a specific phone.

        • Xatolos@reddthat.com
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          9 months ago

          It’s one of the leading companies in restaurant equipment. Worth a little $750 million. It’s a serious company and they didn’t care.

    • Zak@lemmy.world
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      9 months ago

      That’s half-true. No adults I voluntarily associate with care what brand of phone anybody else has in theory, but a lot of the iPhone owners are vehemently unwilling to install any third-party messaging apps. That means:

      • Messaging about anything where security is important is a problem. Most people don’t have big secrets, but sending things that could be used for identity theft isn’t terribly rare.
      • Exchanging high-quality media is impossible.
      • People will exclude non-iPhone users from group chats because falling back to MMS is a bad experience for everyone.