All the bullshit with tipping on food delivery apps made me stop using them years ago.
First I hear the apps are stealing tips. Then they’re not stealing tips anymore. Then maybe they’re stealing some of the tips.
To try and avoid all that I tried to use cash. The drivers don’t get their base rate reduced and they get the entire, non-reportable cash tip. Then my food started taking twice as long and arriving cold because the drivers thought I was stiffing them.
My theory is the apps do this (pre-tipping) on purpose to discourage cash and after-tipping so they can lower what they pay the driver and they’ll still accept the order because they see the higher after tip amount. So now the apps might not be technically stealing tips, but they’re using up front tips to allow them to reduce their shitty base rate for everyone.
Now if want delivery it’s pizza, Chinese, or one of the few other places with their own drivers. I’ve had this policy for years now and I don’t see myself ever going back unless it’s an emergency.
Bonus to me: all my takeout/delivery is now 20-30% cheaper. Everyone should really take a look at the inflated prices they’re paying and decide if it’s really worth saving a short drive.
Ya I used to always tip cash but stopped all food delivery entirely ~5yr ago. By turning food delivery into a live auction everybody loses except the company running the service. Drivers compete against eachother accepting the absolute lowest fees while customers need to play the game of choosing an appropriate tip for a prompt delivery while also ideally not shorting the employee who ultimately accepts the order. But since to accept the order they need to compete with other drivers it’s naturally going to lead to them accepting lower prices, allowing the delivery company to pocket the difference. Not a good system.
It does, but the thinking here is that the dasher basically loses money taking no tip orders. Which in my Nordic mind is a fucked up business model. A living wage should be the minimum requirement.
It’s worse. They aren’t employees. They are independent contractors who in many cases assume all liability and have to pay their own payroll taxes. Most aren’t reporting it to their insurance company, much less thinking about retirement and healthcare. It only really works as a temporary side gig.
Under EU-Law you might not fall under independent contractor because most of the income and how you do your job is dictated by a single company.
You automatically fall under regulations for employers and get those protections too. Company that try to do this have to tread very carefully not to fall into that.I was speaking for Americans. Companies like Door Dash are practically experiments in avoiding labor laws .
Look at the socialist over here guys, over here in America we let our children go without lunch if they can’t afford it. How else will they learn that they need to be a productive member of society?
The tip does go to the driver
Removed by mod
Cash is king in general. A cashless society is a shitty society.
And I don’t think it makes your order arrive any faster.
A reasonable tip ensures that someone will accept your order. Nobody is forced to go pick your food up.
I did a bunch of ride-a-longs with my buddy during COVID. Watching him decide which orders to accept was fascinating. There are lots of variables, and a reasonable tip was a requirement.
It basically boiled down to how much money per mile.
Some shady people will put a $20 at first, but then change it to $0 after the food is delivered – not based on bad or slow service, but because they are assholes. The $20 is to get a Dasher to accept the order quickly. Bait and switch.
A reasonable tip ensures that someone will accept your order. Nobody is forced to go pick your food up.
I member when restaurants employed drivers that actually delivered reliably without needing to bid for their attention first. Hard to forget since I was one of them!
Hourly pay was regular minimum wage instead of the server level chump change, and when using my own car I received an amount for wear and tear + gas. So in my case tips were actual tips on top of a living wage and even if nobody had tipped it would have been an alright job.
I can’t imagine trying to do the same thing for only tips.
Is there a rating system for customers?
Orders with no tip might take longer to get delivered — are you sure?
Well, I ‘might’ not order from you again then — are you sure?
You shouldn’t use apps that don’t pay their drivers a livable wage.
They do get the tips.
Reason I don’t use these services is the tip is expected in advance. Bring me my food hot and in a timely fashion and I’ll give you a good tip. I’m not paying you ahead of time to take too long bringing me cold food. I’d rather pick it up myself.
Ubereats lets you set the tip after the delivery. afaik the others don’t.
Should be illegal to prompt a tip before services are rendered, including at those POS machines that ask you up front to tip even a small amount.
They really need to stop calling it a tip. It’s a bid for service.
Drivers shouldn’t be allowed to see the tip amount prior to delivery completion. That, or tipping shouldn’t be allowed until after completion. I hate this more recent model of tipping before receiving service. Because as you said, it’s a bid for service, not an acknowledgement of good service.
Flip it around - why would you work a job, any job, where you don’t know your pay until after the work is done?
“Tipping” is rich-people speak for shifting the expense (and blame) to the customer.
They already know the pay. If the pay isn’t enough without the tip, then maybe they should consider getting a different job.
You realize that gig economy is the neoliberal slang for a poverty class work, but without the rights of workers, right?
So you’re criticizing people who are forced by the system in which we live, to be ordered around by a fucking algorithm, and then take abuse from people who have enough money to NOT work in the gig economy, but no where near enough to actually own the servant class they get off on abusing.
I agree with you completely but at the same time I have disdain for gig workers because they all seem to operate under an entirely different set of traffic laws and social conventions. At least where I live.
Wdym by social conventions?
I see them acting rudely to restaurant staff and grocery store staff often.
You realize that the gig economy is not my responsibility, right? I’m not criticizing the workers for being underpaid. I’m criticizing the exploiters for underpaying their workers. If you can’t pay your workers enough, that is not my fault. You are not entitled to exploit anyone for your personal gain.
If the pay isn’t enough without the tip, then maybe they should consider getting a different job.
I’m not criticizing the workers for being underpaid.
Study: When questioned about continuing to work for poverty wages, gig workers across the nation respond with resounding “guess I just didn’t think about it because I’m so goddamned stupid” ¯\_(ツ)_/¯ .
The pay is about $2 per order, regardless of mileage. Dashers can typically complete 2-3 orders per hour, and pay for their own fuel. The base pay is absolutely not worth it.
They are paid approximately $4 to $6 per hour, and yet some people are still defending the practice and asking customers to pay extra on top of the food and the $10+ delivery charge…
Given their compensation model, all I can say is that if you are not willing to tip, and/or you are not willing to tip ahead of time, you absolutely should not use the service at all.
And I don’t, specifically for that exact reason.
I stopped ordering from these apps because I got tired of watching the driver take my food on a tour of my city and having it arrive cold and wrong.
The last time I went to pick up my food from a restaurant I saw a dasher standing outside a restaurant staring at his phone with food in his hand, I went inside and while I was waiting the dude came back in, dropped the food and asked for another order because the one he took wasn’t tipping.
Fuck this system and fuck these apps, pick up your own food (if you can).
The purpose of tips has gone away in the US. You are supposed to tip after the delivery for a good service. Now you have to “tip” for a good service.
If you have to tip to get someone to provide a service your already paying for then that is a bribe.
Fuck tips
You mean “fuck places where I’ve been socially obligated to pay someone’s wage instead of their employer”
You literally always pay the wages of the people that work for companies.
Usually it’s rolled into the price of the product or service, which clearly nobody has a problem with.
As is this. I have no idea why people here are convinced tipping is somehow bad for employees and good for employers
It’s literally the same thing you just are more aware of it.
It’s not the same thing. Tipping is a psychological game that pits customers and servers against each other. It’s “how little can I tip before they tamper with my food” versus “how indebted can I make them feel before they reject it and leave without tipping”
It’s “how little can I tip before they tamper with my food”
Normal people never, ever think this.
I didn’t realize you’re the spokesperson for all normies, what an honor. Really though, it is a common sentiment, especially with pre-tipping. When they flip around that iPad and glare at you, there is definitely a sense that the probability of them spitting in your food is not 0% if you hit the no tip button.
Baristas post on their social media about giving non-tippers decaf all the time. If that’s what they are willing to share publicly to the entire world, imagine what people are willing to do secretly.
Can you decrease it afterwards?
Not sure about a decrease, but you can easily get it fully refunded if they fuck up. I tip really well because I used to be a food courier myself. Every few months some idiot delivers my pizza upside down or leaves my order outside my building and I get my tip refunded with ease. I have no idea if that money is refunded from the dasher’s pay though.
Stop fucking using these extortion apps. Drive your lazy ass to the shit food station yourself.
Solution is stop using delivery services.
