Part of me wants to be upset, but especially since these are clothing manufacturers, I have to wonder if the people handling the returns have the same problems that I did when I used ro process them.

It was my first job out of highschool (through a temp agency), it was my first day, and I did some returns. You know, writing down what the products were why they were returned, the order numbers yadda yadda. Everything was cool until I got this package with a LOT of sharp pins in it saying “you obviously need needles to sew the clothes properly”. There was only ONE thread loose, and this lady felt that making a conplete stranger find sharp needles hidden in fabric was suddenly ok.

Some returns had legitimate rotting garbage in them, and a lot of them were only worn once and returned because “only needed it for party, need money back now”. You can only see so much ridiculousness before you have enough, you know?

To be honest, I understand them not being ok with funding a lot of those. As a former employee, the fact that the company essentially paid for those needles and rotting garbage to be sent for other people to deal with (for no good reason) was legitimately enough to make me quit. It also made me lose a lot more faith in most of the general public, too. A lot of these people feel waaaay tougher when they aren’t talking to someone face to face.

As long as in-person returns are still valid (within reason) and it’s stated very clearly that online returns will cost money, I don’t really see the issue.

It will help save the poor mofos who still have to deal with these insane returns for minimum wage. Fuck the overhead profit, and fuck people who take their rage out on random minimum wage employees. (Not literally ofc)