Having worked in a closely related industry, fast food, none of this is surprising.
When I worked FF I definitely told people the Ice Cream/Shake machine was broken/off/down for cleaning all the time when it was busy because I couldn’t be bothered to deal with it (it’s annoying AF to make shakes and it ALWAYS broke your workflow when you were getting to a good speed)
I’ve also told people we were out of something just because it required me to go to the back because we ran out of what was stocked in front
So yea, if I worked retail and I had to find someone with a key to fulfill a pickup order and I had the ability to simply mark it as out of stock…yea I think you know what action I’d take.
That’s what happens when they pay you the bare minimum. Minimum pay, minimum effort.
That is what you call a shit worker. I’ve worked retail and service and was did go in the back when I said I would. I would go dig for the stupid $2 item because customer satisfaction.
Never worked retail. All this is surprising to me, especially that they’re consistently refusing to sell you in-stock items
Having worked in a closely related industry, fast food, none of this is surprising.
When I worked FF I definitely told people the Ice Cream/Shake machine was broken/off/down for cleaning all the time when it was busy because I couldn’t be bothered to deal with it (it’s annoying AF to make shakes and it ALWAYS broke your workflow when you were getting to a good speed)
I’ve also told people we were out of something just because it required me to go to the back because we ran out of what was stocked in front
So yea, if I worked retail and I had to find someone with a key to fulfill a pickup order and I had the ability to simply mark it as out of stock…yea I think you know what action I’d take.
That’s what happens when they pay you the bare minimum. Minimum pay, minimum effort.
You just validated so many suspicions that I’ve had.
That is what you call a shit worker. I’ve worked retail and service and was did go in the back when I said I would. I would go dig for the stupid $2 item because customer satisfaction.