Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
  • corsicanguppy@lemmy.caEnglish
    0·
    3 months ago

    Now do Canada.

    Our best airline just got bought by pretty much a broadcom, mechs are striking because, well, Canada isn’t an at-will state near Jersey, everyone’s looking to bail because now they have to be the dicks to customers they didn’t like being at the other (national) airline. The whole enshittification enchilada.

    Late flights? Check. Missed connections? Check. Luggage? Laughable. And extra. Compensation? “No hablo canadiensis”.

    We need that hard rule where they fuck up and they gotta make it rain too.

    Like, is it so hard to keep a working but dark airplane in a parking spot for when that flight’s delayed because the lav check valve is jammed? This seems to be basic capacity planning and business continuity. They need to get a clue under their skin or else they get the hose again.

    • dhork@lemmy.worldEnglish
      0·
      3 months ago

      They need to get a clue under their skin or else they get the hose again.

      Is that why they call you hosers?