- Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
- The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
- Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
You know they’re not going to do that, so how useful is it to suggest that? If we just want to talk about pie-in-the-sky fixes then sure, but at the end of that we’ll likely have nationalized airlines, which that isn’t happening either.
So are we talking about fantasy or things that can actually happen?
No, we’re talking about things that should happen and things that should be called out every time.
Not just throwing up our hands and going “welp, they won’t willingly do it so there’s nothing we can do” like you seem to be doing.