Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
  • partial_accumen@lemmy.world
    0·
    3 months ago

    First, multiple business systems are already being supported, and the OS only incidentally. Assuming double or triple IT costs is very unlikely, but feel free to post evidence to the contrary.

    The suggestion the poster made was that ALL 3rd party services need to have an additional counterpart for redundancy. So we’re not just talking about a second AV vendor. We have to duplicate ALL 3rd party services running on or supporting critical workloads to meet what that poster is suggesting.

    • inventory agents
    • OS patching
    • security vulnerability scanning
    • file and DB level backup
    • monitoring and alerting
    • remote access management
    • PAM management
    • secrets management
    • config managment

    …the list goes on.

    Anyone that’s been paying attention to gouging and shrinkflation of the past few years of record profits, or the doomsaying virtually anywhere the minimum wage has increased and businesses haven’t been annihilated, would know this is nonsense.

    You’re suggesting the companies simply take less profits? Those company’s board of directors will get annihilated by shareholders. The board would be voted out with their IT improvement plans, and replace with those that would return to profitability.

    • brianary@startrek.website
      0·
      3 months ago

      Even load-balancing multiple servers in a homogenous network, where patches are only deployed in phases is better (and a best practice) than what, to outside observers, appears to have been everything going down due to a mass update everywhere, all at once.