• arc@lemm.ee
    link
    fedilink
    arrow-up
    0
    ·
    edit-2
    4 months ago

    I live in Ireland and I like McDonalds occasionally. But there is no doubt that there food is quite expensive and they aren’t innovating. Once a month there will be some new burger which is usually just the same as a normal burger but with bacon or bbq sauce or some shit but it’s just boring and lazy marketing. What is worse than the food is the entire ordering experience - those bullshit kiosks are very time consuming and aggravating to use and then because they’re cutting staff you can look forward to a 5 or 10 minute wait for food to appear. I remember when I worked in McDs at peak periods you’d get your food almost as soon as you ordered it (unless it was a grill item) but not any more.

    • Nounka@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      4 months ago

      I only have positive vieuw on the kiosks. Easy to adjust your burger and i get the right stuff after. When in quick i can t ajust the burger on the kiosk and have to order old fadhioned. Then i often get a normal made.

      • mipadaitu@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        3 months ago

        I find them frustrating, because they are slow. There’s no reason why they couldn’t put a decent processor in them and have them actually function properly. Half the time I press a button and then end up hitting it again cause I don’t know if it read the first press, since the feedback it so slow.

        The Lowes near me just recently switched to newer self-serve kiosks that actually work, it’s amazing how much better an experience it is.