Confronting ASUS Face-to-Face
youtu.be
SUPPORT OUR WORK - Grab a GN Case Badge - https://store.gamersnexus.net/products/gn-3d-multi-level-pc-case-magnets-amd-ryzen-intel-gn-logo or a GN CyberSkele...
  • Bezier@suppo.fiEnglish
    0·
    5 months ago

    You know it’s serious when Steve faces them in a conference room.

    • stealth_cookies@lemmy.caEnglish
      0·
      5 months ago

      I’m sure Asus were cursing that Computex happened this month and GN were already planning on coming to Taiwan.

    • lemmeout@lemm.eeEnglish
      0·
      5 months ago

      Please watch the video, it’s worth it over all the dumb shit we spend time on online. Tech Jesus was able to get the attention of the highest level of management responsible for customer service and got them to make (12) tangible commitments to their customers who were screwed by ASUS.

      He did it very professionally and in an effective way, and constantly maintained the goal of the discussion (which you can tell is not to make inflammatory and accusatory content that will get clicks, but to get his viewers proper support and refunds from ASUS).

      I’ve never seen a YouTube channel go to this length to actually take an action against a company for a specific issue in the interest of the consumers and get results (as opposed to just making videos to bring awareness).

      • PipedLinkBot@feddit.rocksBEnglish
        0·
        5 months ago

        Here is an alternative Piped link(s):

        12

        Piped is a privacy-respecting open-source alternative frontend to YouTube.

        I’m open-source; check me out at GitHub.

  • hakase@lemm.eeEnglish
    0·
    5 months ago

    Just bought $50 of merch off their website – this is the sort of journalism we should all be supporting.

    • sugar_in_your_tea@sh.itjust.worksEnglish
      0·
      5 months ago

      I just wish shipping wasn’t so expensive. That, plus cost of materials, means they’re probably getting like 20-30% of sales. I think I’ll just donate $10 or something and call it good.