Statement: https://www.mastercard.com/us/en/news-and-trends/press/2025/august/clarifying-recent-headlines-on-gaming-content.html

Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations.

Our payment network follows standards based on the rule of law. Put simply, we allow all lawful purchases on our network. At the same time, we require merchants to have appropriate controls to ensure Mastercard cards cannot be used for unlawful purchases, including illegal adult content.

Media contact

Seth Eisen

seth.eisen@mastercard.com

  • acosmichippo@lemmy.world
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    13 days ago

    so this is a game of telephone between activists, payment cards, payment processors, and vendors.

    Also TIL mastercard HQ is located in Purchase, NY.

    • Catoblepas@piefed.blahaj.zone
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      13 days ago

      My view is that Valve is the most likely to be honest about who is responsible here, both because they’re not responsible for this shit show no matter what the answer is and because they have a monetary interest in restarting sales.

      • brachiosaurus@mander.xyz
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        12 days ago

        both because they’re not responsible for this shit show

        Nobody is forcing them to use mastercard and visa services

      • orclev@lemmy.world
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        13 days ago

        Valves statement also matches with the claims of Itch.io, Stripe, and what Collective Shout themselves have claimed. So we’ve got two different claims, on one side are Visa and Mastercard, and on the other we’ve got literally everyone else. I feel pretty confident about which one is a load of bullshit.

        It’s also worth noting that Visa and Mastercard are playing semantic games with their statements. Nobody ever claimed they were “refusing legal transactions”, rather what they’re doing is threatening to stop working with any business that doesn’t implement censorship that they’re happy with. It’s a subtle but important difference and they’ve never denied that’s what they’re doing.

        Edit: rereading Mastercards statement they are claiming they don’t restrict how businesses operate (although they do weasel around a little bit about illegal content), although Visa still hasn’t denied that. They may also be playing games with that statement because porn is illegal in some countries that Mastercard operates in so they may be trying to claim porn is an illegal transaction despite businesses not selling it in the countries it’s illegal in.

        Edit 2: It just occurred to me this could also be about the UK and some US states new (and horrible) porn ID laws. I’m not aware of Valve doing anything to implement the strict age verification those laws are requiring for sites that distribute porn, and Visa/Mastercard could be trying to argue that without that in place any porn games Valve sells are “illegal transactions”. In theory Steam does have age gating, but it’s the same “are you over 18?” easily bypassed check that porn sites have always used.

        • Baron Von J@lemmy.world
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          13 days ago

          Are the payment processors saying Visa"MC told them to not process payments for this content? Or are they just citing a section of the agreement when being asked why they’re telling retailers to take down this content?

          • orclev@lemmy.world
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            13 days ago

            Nobody on any side has cited any sections of any agreement specifically. The closest we’ve got is the statement from Stripe who is the payment processor who recently had to turn down business with a womens sexual education charity (despite spending months trying to get to an agreement) and the reason they cited was contractual obligations with banking networks including Visa and Mastercard. They stated they want to be able to process payments for porn companies, and that they’re exploring other options, but they couldn’t at this time.

            • Microw@piefed.zip
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              13 days ago

              Sounds like Visa and Mastercard have clauses in their contracts that they don’t even care about themselves, but payment processors like Stripe are bound to then

            • Zorque@lemmy.world
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              13 days ago

              From an article posted yesterday

              “Mastercard did not communicate with Valve directly, despite our request to do so,” Valve’s statement sent over email to Kotaku reads. “Mastercard communicated with payment processors and their acquiring banks. Payment processors communicated this with Valve, and we replied by outlining Steam’s policy since 2018 of attempting to distribute games that are legal for distribution. Payment processors rejected this, and specifically cited Mastercard’s Rule 5.12.7 and risk to the Mastercard brand.

        • Log in | Sign up@lemmy.world
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          13 days ago

          Isn’t owning a credit card age gating anyway? I don’t think you can legally own a credit card in the UK.
          (Edit: Oops I mean until you’re 18.)

          • Bytemeister@lemmy.world
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            12 days ago

            Credit card, yes, but a debit card that can be used for online transactions? I had one at 13. My mom had to co-sign for it, but I got one when I setup an account to deposit my paper route checks.

    • cley_faye@lemmy.world
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      13 days ago

      Their condition (both via and mastercard) include stuff which, when you read it attentively, boils down to “we only prevent illegal things. And stuff we deem bad.”.

      It’s not even a game of telephone or anything, they have their conditions that says “yes we did” and their PR that says “we probably didn’t”. They could be playing alone and still losing this one.

    • Passerby6497@lemmy.world
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      13 days ago

      A game of telephone involves the message changing from each person. In this case, everyone but Visa/MC are blaming Visa/MC (valve, game stores, and collective shout).

      It’s more like a game of calvinball, only Calvin is claiming the rule they made up doesn’t exist