Could you give a brief overview (or detailed if you want, I’m curious!) of what you think makes a good process? More specifically, what makes a good process and what makes good documentation for said process?

I wish people would learn and use the ISO 3166 codes for their area. For example, US-DC, GB-LND, AU-ACT, etc. Unambiguous, easy to look up, short to write, etc. Just takes a super quick search. I know it’ll never happen, but standards are great!