With recent events hilighting the value of quality moderation, it got me to consider: How can we help you out?
What steps, considerations, encouragements or warnings would you give the userbase regarding best practices for using the report feature (or other interraction with mods)? Reporting less, reporting more, putting more detail in the form, or just leaving it blank?
I was thinking of maybe putting together a psa-style infographic (a la think before you post) if the answers you give are poignant or significantly unknown to the average user.
I’ve done that before and had mods threaten to ban me if I reported anyone again. Ironically, it was someone that was harassing and being uncivil that I was reporting. Like WAY worse than most comments I’ve seen removed. And this was on a fairly popular community here that is still around.
It’s not always so easy to assume that mods are going to be fair. Reporting people comes with a risk.