bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square165fedilinkarrow-up11arrow-down10
arrow-up11arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agomessage-square165fedilink
minus-squarepajam@lemmy.worldlinkfedilinkEnglisharrow-up0·1 day ago AI is unaccountable in any real sense of the word. Doesn’t stop companies from trying to deflect accountability onto AI. Citations Needed recently did an episode all about this: https://citationsneeded.medium.com/episode-217-a-i-mysticism-as-responsibility-evasion-pr-tactic-7bd7f56eeaaa
Doesn’t stop companies from trying to deflect accountability onto AI. Citations Needed recently did an episode all about this: https://citationsneeded.medium.com/episode-217-a-i-mysticism-as-responsibility-evasion-pr-tactic-7bd7f56eeaaa