Idk I start out all my interactions with a positive neutral perspective and because I tell a customer I can’t take a return because the website says so I guess that means its 100% in their right to yell and berate me.
I genuinely have decent interactions most of the time because I DO treat people well, but I certainly don’t get the same respect back.
How about this? HANG UP THE FUCKING PHONE. Heard my wife do this today. You get one chance to be an ass, then fuck you. “But MY job, bla, bla, bla.” She works for the largest company of it’s kind. She hangs up.
And BTW, English is her second language, so imagine the racism and abuse people start with. Yet she’s rocking out and next in line for a promotion. Yet native English speakers get their ass kicked. One must wonder what is happening. Must be the customers, couldn’t be the rep.
Idk I start out all my interactions with a positive neutral perspective and because I tell a customer I can’t take a return because the website says so I guess that means its 100% in their right to yell and berate me.
I genuinely have decent interactions most of the time because I DO treat people well, but I certainly don’t get the same respect back.
How about this? HANG UP THE FUCKING PHONE. Heard my wife do this today. You get one chance to be an ass, then fuck you. “But MY job, bla, bla, bla.” She works for the largest company of it’s kind. She hangs up.
And BTW, English is her second language, so imagine the racism and abuse people start with. Yet she’s rocking out and next in line for a promotion. Yet native English speakers get their ass kicked. One must wonder what is happening. Must be the customers, couldn’t be the rep.
You have big “tipping the waitress a penny for bad service” energy
My brother in Light I can’t hang up a physical interaction.