I read about WhatsApp and how people can’t part with Meta because of it, however no one on my continent uses it. Why is it so popular in the EU and other parts of the world?

  • Today@lemmy.world
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    1 year ago

    In the US. We use WhatsApp for our family chat because we’re a mixture of Android and Apple. Messages don’t deliver reliably on standard messaging apps.

  • tobogganablaze@lemmus.org
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    1 year ago

    I’d assume because share of android phones is much larger in the EU and they don’t come with dedicated messenger app like the iPhone.

  • t�m@lemmy.ml
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    1 year ago

    Because txt was free over here before Europe. And people are lazy to switch.

    • morhp@lemmynsfw.com
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      1 year ago

      Texts still aren’t free in Germany, most of the time, they usually cost around 10 cents each. Sure, you can get free texts for around 2€ a month, but it’s an optional add-on to your plan and not worth it for many people. Especially as everyone uses WhatsApp or Signal anyway, which are basically free (pretty much everyone has a data plan, obviously).

    • sanpo@sopuli.xyz
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      1 year ago

      That’s a really bad argument.
      Texts got free (or cheap enough not to matter) way before having data enabled on your phone 24/7 was not too expensive.

      • Nibodhika@lemmy.world
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        1 year ago

        No they didn’t, I’ve had phone plans with enough data to use WhatsApp 24/7 (around 2011 probably) way before unlimited texts (don’t know because I haven’t used SMS since forever). In fact I remember way back in 2008 using a website from my phone to send SMS instead of sending them from the phone because it was cheaper. Heck, I think I got unlimited data for WhatsApp before I got unlimited texts, and in fact my current plan has unlimited data but only 100 SMS (or something, I don’t know because I don’t use it).

        But the important detail is that I’m not in the US, and this is what you’re missing. In the US for some reason SMS became cheaper, in the rest of the world data became cheaper, which is why still to this day we pay for SMS but get unlimited data whereas in the US it’s the other way around.

        • MeanEYE@lemmy.world
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          1 year ago

          And most importantly SMS can’t share all the data WhatsApp and others can. Be it images, videos, locations and similar. Add to that local WIFI which extends life on your data plan and you get more convenience at cheaper prices with extra features. Cell phone network providers really shot themselves in the foot with that one.

      • oxomoxo@lemmy.world
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        1 year ago

        I’m in my forties so I was around when cell phones first became a thing and you had to T9 type your messages and was in my late twenties when smartphones became a things. The cost is the right answer. It was much cheaper in the states to txt earlier than other places. So the US stuck with SMS longer as that’s what people were used to and it eventually became free while in other parts of the world it did not but data and WiFi became more affordable, so people jumped to IM.

      • GenEcon@lemm.ee
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        1 year ago

        That’s maybe like that in the US, but not in Germany. To this day we have like 50 % contracts that have unlimited calls, 10ish GB of data and a fixed price of ~9 ct per text.

  • wahming@monyet.cc
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    1 year ago

    We’re asking the opposite question outside the states. Why is text messaging so popular in the states, to the point a blue / green checkmark is cause for teenage bullying?

    To provide context, WhatsApp and its ilk came along way before RCS was a thing (it existed, but nobody implemented it). They were widely adopted due to their vast improvement over existing text messaging. So the better question is, why did the states cling to text messaging and never adopted 3rd party chat apps?

    • jeze64@midwest.socialOP
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      1 year ago

      I didn’t mean to frame the question as a judgemental post towards WhatsApp users. I’m genuinely curious. SMS sucks, and id gladly use WhatsApp if it was popular here. Instead I resort to things like Discord or RCS chats when available.

      • tiramichu@lemm.ee
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        1 year ago

        From my own experience as someone living in the UK, probably two reasons, for those countries at least.

        1. Early adoption of the iPhone in the US vs UK
        2. Different price structures between US and UK

        In the 2000s, most people who liked to message a lot in the UK (generally young people and teens) were on pay-as-you-go ‘top up’ plans where each individual message had a cost. SMS messages cost anything from 1 pence to 5 pence, and I remember on my plan, MMS (picture messages) cost a ridiculous 12 pence each! It was expensive. Most people (and especially younger people) had Android phones, and so as soon as a credible Internet-based messenger became popular, people flocked in droves to jump to it. It was WhatsApp in the UK which won that race, and it remains the de-facto messenger to this day.

        Things were different in the US. The iPhone got a huge early foothold in sales, and iMessage became dominant simply by being first to market and gaining critical mass. It was also more common (versus the UK) for people to be on contract plans that had SMS and MMS included as part of the plan cost, so even for people who didn’t have iPhones there was less financial incentive to dump those technologies, and SMS remained prevalent.

      • wahming@monyet.cc
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        1 year ago

        I didn’t see it as judgemental, sorry if I came off as defensive. I just wanted to provide a different viewpoint :)

    • covert_czar@lemmy.ml
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      1 year ago

      That’s the right question.
      Sms is actually outdated and apple is stubborn in it Usa should had migrated to a privacy friendly alternative like signal or Matrix

      • WellroundedKi@lemmy.world
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        1 year ago

        The average Joe uses apple and thus their per-installed apps, Joe has a wrong idea about privacy friendly or secure protocols that apps like signal or matrix have. In a near future, Joe will communicate his friends between different meta apps using the signal protocol and still will consider signal a bad choice just because its marketing is weak compared to meta in the app store. The funny thing is that I’ve back to use whatsapp because most of my fellow US citizens use meta instead of signal or matrix or the fediverse ¯(°_o)/¯

        • Kusimulkku@lemm.ee
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          1 year ago

          The average Joe uses apple and thus their per-installed apps

          Well not so much huge parts of the world where iMessage isn’t used

      • wahming@monyet.cc
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        1 year ago

        To reply to your edit:

        OP is asking why the rest of the world adopted whatsapp, but not the US. Your reply doesn’t really go into any differences between the states and the rest of the world. Everything you’ve said could as easily apply anywhere worldwide.

      • wahming@monyet.cc
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        1 year ago

        That’s obviously true worldwide, but nobody uses the default messaging apps outside the states. So I’m not sure what your comment is meant to illustrate.

        • body_by_make@lemmy.dbzer0.com
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          1 year ago

          Because in other countries everyone uses WhatsApp, it’s sort of a self-fulfilling prophecy. As for why the US kept using text messages while everyone else moved to WhatsApp, that’s because texting in the US became very cheap while it was still very expensive in other countries.

    • spiderman@ani.social
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      1 year ago

      adding another question to it, how do people using sms manage to message people while still getting all those pesky sms ads/spams? i don’t use an iphone so i am wondering how iMessage handles it.

    • HottieAutie@lemmy.dbzer0.com
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      1 year ago

      I’m in the US. For me, I didn’t start using Whatsapp over text messaging because I didn’t have a need to add and learn another app. I only started using Whatsapp when I joined social groups that insisted on it for group messaging. I still prefer messaging via Google messages over Whatsapp.

  • RaoulDook@lemmy.world
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    1 year ago

    I would like to say because we are smart enough not to use any programs or apps made by the Facebook company, who is notorious for spying on people in every way possible, but that is not the case for a lot of NA residents. It is the reason that I’ve never used it though. Also because Signal Messenger exists and is better in every way than Whatsapp.

    • Sylveon@lemmy.blahaj.zone
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      1 year ago

      When WhatsApp got popular in Europe it wasn’t owned by Facebook yet, they only acquired it after it was already the ‘default’ messaging app.

      • RaoulDook@lemmy.world
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        1 year ago

        It’s not an insane notion if you actually read the whole sentence, and understand what it means. “but that is not the case for a lot of NA residents” is important to the meaning of that sentence.

  • SMS used to be the standard way of messaging people on a cellphone. Since a European country is about the size of one US state, it’s pretty common to have friends, family or other people you have to message in another European country. Many carriers still charge additional fees for sending SMS messages to other EU countries. So Europeans needed some way of messaging people in other countries for free. That’s where WhatsApp came in, it’s designed for phones and simpler to use than Email. In 2013, WhatsApp was bought by Facebook, which later became Meta. It’s basically the same for other countries that rely on WhatsApp, they need to send messages to foreign countries frequently, which can become quite expensive when using SMS. Americans never needed WhatsApp, because they don’t have to message people in foreign countries as often as Europeans, and they often have unlimited SMS included in their cell plans.

    • Freestylesno@lemmy.world
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      1 year ago

      Also in the US the plans had free unlimited sms early on and people just stick with it. They know a number will receive a text message they don’t on now if they have Whatsapp.

    • Skunk@jlai.lu
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      1 year ago

      While it is historically true, carriers cannot charge foreign fees for EU members since some time now. They basically said to the carriers “now you stop being greedy fucks”.

      Since then the European Union is just one large country phone fees wise. Even non EU member Switzerland is included on the EU plan and Switzerland includes Europe as if it is national call/text.

      But it was too late indeed, people were already on WhatsApp to avoid sms.

      • Geth@lemmy.dbzer0.com
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        1 year ago

        Even with the unified roaming prices, to this day I don’t have sms included, but I have 30gb of data.

      • un_aristocrate@lemmy.world
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        1 year ago

        They can and they do. roaming became free but international calls are still expensive (not as bad as it used to be but still) calling a different country cost me about 20 cents per minute, that’s 1 euro for a 5 minute call. unless of course I physically cross the border.

      • Appoxo@lemmy.dbzer0.com
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        1 year ago

        This has been a thing since when?
        I found an article stating 06.2017 as a start date for free EU roaming.
        With that in mind since when did smartphones became the norm? About 2011/12?

        WhatsApp is basically a full replacement of what iMessage does to some degree and what RCS aspires to be. Everyone cam use it, is free and even the older non-tech folks can use it.
        Now try moving those older folks to use some other app. You can’t even make them to use apps like Telegram or Signal or Threema.

        • silly goose meekah@lemmy.world
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          1 year ago

          I think they were just pointing out that the roaming fees are a thing of the past, because the previous comment sounded like that’s still a thing.

    • msbeta1421@lemmy.world
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      1 year ago

      This is the best answer.

      Source: American, but I’ve spent the past 6 years living across Asia and Europe.

    • zaphod@feddit.de
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      1 year ago

      Maybe this is true for some regions, but in general the reason was money. SMS costs money, Whatsapp intially had a low one time or annual fee that was way below what you used to pay for a few SMS, but you got better service than MMS for that fee. And now it’s free and sustained by network effects.

    • Squizzy@lemmy.world
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      1 year ago

      Okay your answer annoyed me because I don’t see how the size of european countries really relates, whatsapp was popular because of group text functionality and messages being free I don’t think it had anything to do with international communication, that said whatsapp and viber took off during the recession when emigration was rampant so there could be something there.

      Anyway, I went to investigate and the average US state is larger than the average EU country by quite the margin 190,000 sqkm to 126,000 sqkm.

  • Thorny_Insight@lemm.ee
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    1 year ago

    Even before WhatsApp I used a similar app called Yak! It didn’t have any limit on how long messages you could send, you could send pictures too and the UI was much more polished compared to the messaging apps on phones. Also not everyone had unlimited text messages but everyone had a data plan that effectively enabled unlimited messages over the internet.

    I even had an iPhone back then. Never got into iMessages. Even iPhone users all have whatsapp now.

  • anarchyrabbit@lemmy.world
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    1 year ago

    How do thing like rich media, groups, etc work on sms? All these features are baked into messaging apps over data…

    • tal@lemmy.today
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      1 year ago

      https://en.wikipedia.org/wiki/Multimedia_Messaging_Service

      Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network. Users and providers may refer to such a message as a PXT, a picture message, or a multimedia message. The MMS standard extends the core SMS (Short Message Service) capability, allowing the exchange of text messages greater than 160 characters in length. Unlike text-only SMS, MMS can deliver a variety of media, including up to forty seconds of video, one image, a slideshow of multiple images, or audio.

      SMS does support group messaging too, but I don’t know the term for the protocol there.

  • heavyboots@lemmy.ml
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    1 year ago

    I think iMessage and whatever Google had at the time were “good enough” here that WhatsApp never caught on? Like most people already had unlimited texting by the time it hit the scene, so It just felt like a scam back in the day and I remember it wanted my phone number to complete a sign-up and I was damned if I was going to give it to them.

    • Zorsith@lemmy.blahaj.zone
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      1 year ago

      Hell, unlimited texting plans had already been around for a while by the time smartphones with apps were even a thing

  • HopFlop@discuss.tchncs.de
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    1 year ago

    You use iMessage, but that is an Apple-specific thing and can’t even be used on Android phones. Also, Apple does the whole “green bubble blue bubble” thing you got going on and deliberately doesnt support RCS (which would bring stuff like image support to SMS). So we need a messenger than can be used on both iPhones and Android phones. WhatsApp was initially the most popular and thats why it still is.

        • HopFlop@discuss.tchncs.de
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          1 year ago

          Thats good to hear but its hard to switch away from an established product. For example, there is Signal, which has all of WhatsApps features and is completely privacy-oriented but everyone would have to switch at once for it to work…

          • Enragedzeus@lemmy.world
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            1 year ago

            There is a big uproar about Apple not using googles RCS because (and if I remember correctly) googles RCS is a walled off garden much like iMessage so when Apple does implement RCS it still won’t work on Google devices. Might have to fact check me but I believe that was the early consensus.

            • dblsaiko@discuss.tchncs.de
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              1 year ago

              It will as far as I know, it just won’t work with the additional features Google have slapped on top but haven’t bothered to try to include in the open standard. It makes sense why people would want it since it includes stuff like E2E encryption, but it’s better this way, since like this the open standard actually has the chance to get these features in the future.

  • Hootz@lemmy.ca
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    1 year ago

    Because in North America it’s only used by shitty employers and crypto scams.

  • Mark@lemmy.ca
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    1 year ago

    In Quebec a lot of people use it so it’s not unheard of on North America.

  • Nibodhika@lemmy.world
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    1 year ago

    Others have replied with the reasons, i.e. data vs SMS price. I would just like to comment on:

    however no one on my continent uses it. Why is it so popular in the EU and other parts of the world?

    No one in your country uses it, people definitely use it on your continent. Latin America is almost 100% WhatsApp, SMS are seen as obsolete there, even if you meant North America Mexico uses WhatsApp. I think the only countries in the world that use SMS are the US and Canada, which coincidentally are the only countries I’ve visited where I had to worry about running out of data on my phone.

    • Zak@lemmy.world
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      1 year ago

      I’d be surprised if people avoid Internet-based messaging because they’re worried about data usage. Text messages use a tiny amount such that they work well even on a throttled connection.

      The fact that unlimited SMS became common early in the USA, and few people are messaging internationally probably explains it better.

    • Bruncvik@lemmy.world
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      1 year ago

      Americans also expected me to leave a voice message instead of sending an SMS when I didn’t reach them. That was quite a culture shock for me.

    • Mr_Blott@lemmy.world
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      1 year ago

      I would add - US is a load of states but one country; EU is a load of countries. It costs more to text another country, and it used to cost more to use data in another country.

      Then the EU said fuck that you greedy cunts and made it illegal to charge more for data while abroad

    • drphungky@lemmy.world
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      1 year ago

      Also, huge portions of first gen Latinos in America use Whatsapp too - because it’s what they’re used to, to talk to family back home, etc. I worked with a immigration org for a bit and everything was Signal or Whatsapp.