Romeo Chicco’s auto insurance rate doubled because of information about his speeding, braking and acceleration, according to his complaint.

  • lattrommi@lemmy.ml
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    8 months ago

    I see this post is old enough that my comment is less likely to be seen but i feel this is a somewhat relevant anecdote regarding the sale of automotive data.

    last april i bought a used car. i had not owned or driven a vehicle in well over a decade. i had never operated a vehicle with a computer, not like the kind this car had at least with its ‘infotainment’ console and numerous digital featrures. one such ‘feature’ was the navigation system. a map on the little tv in the console would show me directions after i entered an address into it. how useful!

    i was taking a trip to visit my grandparents not long after buying the car and to test out the navigation system, i entered their address into it. it failed to give me correct directions however, since the nav system was ran off an SD card inserted into a port inside the storage space between the driver and passenger seats. the car was made in 2013 and the sole previous owner had never used the nav system. the SD card was in its original packaging, unopened and in the glove box.

    i ended up visiting the grandparents by finding their home by memory, the way i normally navigate, and went on with my life. after that weekend, i learned the car had a recall. i could take it to a authorized dealership and have the faulty system replaced at no cost to me. so i did just that. the recalled part was supposedly fixed and all seemed well.

    a week or two passes and i get a call from my grandfather. he recieved mail addressed to me, asking if i wanted to sell my vehicle. my name, his address. i have never searched for his address on the internet, i know it by memory. the only place i have ever entered the location was in that car navigation system. i have never even spoken the address out loud nor heard it spoken in several decades, so those who believe phone are always recording with their microphones.

    i believe the only way that mail could have been sent in my name to their address, was through the navigation system data being downloaded from the car and sold to third parties. my grandparents have recieved several pieces of mail addressed to me since then. always, it is referencing my vehicle, with the correct make, model and year showing.

    i will never trust ford or purchase their products ever again. i should have known better than to have purchased this car, but it was a very good price with only one previous owner and a great carfax report.

    • Blue_Morpho@lemmy.world
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      8 months ago

      i will never trust ford

      Every car company does it now. You cannot buy a car that isn’t selling your data.

      • lattrommi@lemmy.ml
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        8 months ago

        your comment is innacurate and does not add to this discussion in my opinion.

        i do not trust ford for many reasons beyond the invasion of privacy outlined here. while i never stated it explicitly as the reason for my mistrust of ford, i’m well aware that all car companies do data trading/selling and that details of the extent are largely unknown outside the shady data brokerage world. at no point did i state that they did not or that there are companies that do not.

        this example is an example of what i feel is a company that went too far, by extracting data from the vehicle without informing me they were doing it. a vehicle which was brought to their authorized dealer, to repair their faulty parts, which they were deemed responsible for after numerous complaints and fatal accidents, some involving children falling out of the vehicle after the doorsprings malfunctioned, even when the doors appeared to be locked, while the car was moving in excess of 60mph. this was not the first recall for the issue either. it was the second for all doors except for the back/trunk door, where it was the third.

        that is still irrelevant information though. the car was no longer under their warranty, it was purchased used. i gave no permission for them to do anything beyond the necessary and required repairs which came about due to their negligence. i signed no contract with them. i was supplied with no terms or conditions.

        if i went to the doctor to get my appendix removed, i would not expect to wake up and learn the doctor decided to do a colonoscopy just for shits and giggles, even if it did detect something critical. if i mentioned my grandparents address while going under with aenesthesia, i would not expect the doctor to send them an offer addressed to me, to purchase my tonsils.

        at no point did i make the claim that anyone could buy a car without it selling data of the purchaser. until now, where i will state that yes, you absolutely can buy a car that is not selling data. any car being sold that isn’t younger than me will not be selling any data, unless major customization was performed because they would be far too old. the technology didn’t exist 40+ years ago.

        what motivation was behind your assumptive and half false comment?

        • Blue_Morpho@lemmy.world
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          8 months ago

          what motivation was behind

          No need to be hostile. I bought a Toyota and discovered it tracks my location without consent.

        • LockheedTheDragon@lemmy.world
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          8 months ago

          You could get a pelvic exam while unconscious without knowing it happened. Some states have put limits on it, but then they can bury it in the T and Cs you sign and do it “technically” with your consent and not tell you. So unfortunately the privacy and dignity you think you have from the medical system isn’t as good as you think.

      • planish@sh.itjust.works
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        8 months ago

        I don’t think that’s true. For one thing, it’s easy to buy a car from a random person, without granting any permission to any car company to download stuff from your car and sell it. If a car company were to access your car without permission, you could sue for damages (see OP).