I only needed one more item to “unlock extra savings up to 15%”, so I added an extra item to see what the savings would be. I didn’t think the savings matched what was advertised, so I removed an item to see what the difference was (making sure to screenshot before/after this time). Turns out the price of 3 out of 4 items is the same after an extra 5% discount.
Chewy is amazing. Price is very consistent and customer service is scary good. I once ordered food for my cat while sitting eating dinner. The next morning at 6am I opened my door to go to work and literally tripped over my cats food. I still have no fucking clue how the hell it got to me so quick, it was 12ish hours. When I moved and switched my auto subscription their system flagged my change of address as fraud and emailed me to call customer service. I called at literally 3am (because I’m a freakish night owl) expecting to work my way through an automated system and the phone rang twice and a very cheerful person answered. I almost hung up in shock and then almost was the jerk calling at 3am asking “why are you answering the phone at 3am?”