• cosmic_slate@dmv.social
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    2 years ago

    I’ll simplify:

    How is there is a practical privacy issue here when the purpose of the chat is public support?

    There should be no expectation of privacy in a public support chat/forum to begin with.

    Let’s not be unreasonable with dogmatism here.

    • MentalEdge@sopuli.xyz
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      2 years ago

      Again. What?

      Discord is a DM platform first, a public space second. And it’s way better at being the first, than the second.

      Providing support on discord is stupid, it’s only semi-public and hides solutions to already solved problems beyond the reach of search engines and real public platforms.

      • cosmic_slate@dmv.social
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        2 years ago

        I don’t see how you intend to convince anyone to ditch Discord by deliberately misunderstanding a simple point.

        Many support Discords expect people to chat in a channel, not DM. Many issues will be in the public, in a channel. There is simply no privacy issue here for the vast majority of problems.

        Discoverability of past issues is another problem, but that’d still be problematic if you’re on Matrix.

        For the record, I’m keeping them on Discord, too, where the people who use the stuff seem satisfied.

        • MentalEdge@sopuli.xyz
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          2 years ago

          I’m not trying to convince anyone to ditch discord.

          You pushed the point that “it doesn’t need to be secure because it’s all public” which is complete bullshit. Not everything on discord is public.

          That its secondary ability to function as a public space has over the years become the standard way to provide a point of communication in a manner that tries to fit the round peg into the square hole, is not an excuse for their privacy policy to be as crappy as it is.

          • cosmic_slate@dmv.social
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            2 years ago

            You’re free to not use Discord for any reason you desire but don’t expect anyone to cater to you. Especially if you aren’t putting in work to support a project.

            • MentalEdge@sopuli.xyz
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              2 years ago

              Where is this coming from?

              All I did was confirm that discord has zero merit in terms of privacy, in reply to a comment that merely suspected it. And yeah, I personally find it less than suitable as a point of communication for software projects.

              But the only big problem I had with you was pushing the “if you have nothing to hide” fallacy in any shape or form.