I’ve tried to report the issue to Prusa support but they keeps trying to diagnose it as user error. But at this point I’m at a loss and presume that it’s either a firmware issue or a sensor issue on my unit.

Either way im very disappointed.

And before you ask, this is the opposite side PXL_20240301_160413072

  • the16bitgamer@lemmy.worldOP
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    1 year ago

    Exactly as you said. I call it gouging since material is being removed. But the marks aren’t deep and the print surface is completely usable. Don’t have a better word for it than gouging.

    As for what I was doing? Restarting a print I had to stop part way last night since the filament jammed. I looked away for a second then heard knocking from the printer and was welcomed to this beautiful new mark on my print sheet.

    • morbidcactus@lemmy.ca
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      1 year ago

      Wow that sucks even more, I had thought there would be a bunch of crash protections built into their firmware, prusa usually has pretty decent support so sorry you’re dealing with that.