• Smithy (she/her)@lemmy.dbzer0.com
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    11 months ago

    From a business perspective, the bottom line is: if you’re treating people who’ve paid you money worse than people who haven’t, you’re doing something very wrong.

    • deweydecibel@lemmy.world
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      11 months ago

      Well, from the perspective of the shareholders, you’re doing everything right if you’re making more money. And sadly, not enough people push back on this sort of thing to make it not profitable.