Corgana@startrek.website to

Technology@beehaw.orgEnglish · 9 months ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

183

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to

Technology@beehaw.orgEnglish · 9 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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Gamma@beehaw.org
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9 months ago
Yeah I’ve never seen that, usually just an archive link

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