Air Canada must honor refund policy invented by airline’s chatbot::Air Canada appears to have quietly killed its costly chatbot support.

    • PapaStevesy@midwest.social
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      7 months ago

      It was at 0 votes and I felt bad for the bot, upvoted it, then started reading it. I quickly changed it to a downvote. Bad bot.

    • SatanicNotMessianic@lemmy.ml
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      7 months ago

      The summarizer could do better by just copying over the entire text of the article. This was incoherent. Its only utility is for people who can’t or don’t click through.

      You know how they say an infinite amount of monkeys in an infinite amount of time could produce the works of Shakespeare?

      This is five monkeys in fifteen minutes.

      • Womble@lemmy.world
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        7 months ago

        The irony is that this is one of the things that LLMs are really good at. You could run a small local cpu only model and get it to give a far better summary than this bot does.