It’s helpful to take a few steps back from time to time to reassess where we’re each coming from on our knowledge of tech (or anything) to better communicate.

  • spittingimage@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    True that. I got tired of the tech support theatre. Fix a problem in two minutes = unhappy user. Fix a problem in a quarter hour and make it look difficult = happy user. I just want to do my job and leave without any human interaction, y’know?

          • spittingimage@lemmy.world
            link
            fedilink
            arrow-up
            0
            ·
            9 months ago

            The work’s not exciting but the money’s better and I’m sharing an office with people I like. So I think it was worthwhile.

            • intensely_human@lemm.ee
              link
              fedilink
              arrow-up
              0
              ·
              9 months ago

              Glad to hear it. Excitement’s for kids anyway. I’d rather have the most boring job the in the world at this stage of life. People I like and good money’s just about perfect. Also, so long as I’m not doing anything wrong on the job: lying to people, screwing people over, etc.

    • stoy@lemmy.zip
      link
      fedilink
      arrow-up
      0
      ·
      9 months ago

      I have only worked at internal IT helpdesks, and they have been very good with regards to that, but I get you.