In unrelated news, music piracy is increasing.

  • ares35@kbin.social
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    9 months ago

    but no refunds past 30 days into a longer-than-one-month term. pay by the year, cancel 6 months in, you’re out half of what you paid. not even converting the ‘used’ time into a shorter appropriate length term (like a six month plan or 2 quarterly ones…) and refunding some if it…

    it’s robbery.

    cable companies in the u.s. do the same shit, now. no prorated refunds–even on normal monthly billing.

    • Darkassassin07@lemmy.ca
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      9 months ago

      Honestly I think that’s perfectly fine.

      You get ample opportunity to try the service you’ve paid for, usually at a cheaper bulk price vs monthly, and to decide you don’t like it and refund your purchase. Beyond the 30 days is just you changing your mind and going back on a deal you made.

      Why should the company have to come up with a refund just because you later decided you didn’t need/want as much as you’d bought?

      If it stopped working after the 30 days, sure you should be able to get a refund; but just because you decided you don’t want it anymore? Most retail stores have a 30day refund window… Beyond that is an added courtesy

      • quirzle@kbin.social
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        9 months ago

        Most retail stores have a 30day refund window…

        90 days is pretty standard. But also, retail stores are selling goods. Not wanting to accept goods that have been used for over a month is more reasonable than not wanting to refund a service that’s not going to be utilized.