i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.

then they made the poor guy literally ask at the end ‘are you satisfied with my service today’

  • Riven@lemmy.dbzer0.com
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    9 months ago

    I was told I could only cancel in person AT the gym I signed up on. I told them I was literally in another country and couldn’t go and that I would just call my bank. Lo and behold somehow they magically were able to.