This will take place ~24 hours from now. Feel free to post and upvote questions beforehand in this post, as it will turn into the AMA tomorrow.
This is a chance for any users, admins, or developers to ask anything they’d like to myself, @nutomic@lemmy.ml , @SleeplessOne1917@lemmy.ml , or @phiresky@lemmy.ml about Lemmy, its future, and wider issues about the social media landscape today.
What are the plans around admin tools?
Instance owners currently gets notified when someone has reported a user for spamming or trolling, but frequently it’s a user that is not on his instance, so he can’t do anything about it. Wouldn’t it be better if instance owners got notified only when they can take actual action (like the user being registered on their instance)?
If you’ve been following our code commits / PRs, we’ve been adding a lot of mod tools improvements not just lately, but over lemmy’s entire life. I would even go so far as to say we have the strongest mod tools of any project in the fediverse, all the more necessary for us because of the community-focus.
The upcoming roadmap for 2024 includes some mod additions, such as mod warnings, attaching report counts to items, viewing mod actions for items, etc.
Instance admins are responsible for what content their users see, so if a troll is visible to their users and ruining their day, then it should be taken care of everywhere necessary.
The AMA is upcoming on Friday, it’s not this thread
But it says in the OP that this thread should be used for posting questions for the AMA?
I stand corrected!
I’ve been wanting to change how the existing admin options are organized on the admin page for awhile now to be easier to understand. As for improvements beyond that, I’m open to suggestions from instance admins for improvements.
Regarding your last point, even if an offending user is registered on another instance, banning them will prevent them from bothering users on your instance.
I have seen this first hand. I think when someone hits report it needs to go to the moderator of the community. From there the mod should be able to forward it to where it needs to go.
Instance admins should be able to intersect this process.
There’s some more context for this in this issue, and we each have different views on it, because there are tradeoffs no matter what.
My personal view (based on experience modding and admin’ing), is that we should prioritize handling a report ASAP, by the first eyeballs that see it, rather than whose jurisdiction it is. On all but the largest communities, admins are generally more active, and more likely to see the report and take action on it.
Maybe make it go to everyone?
That’s what we currently do ( as in the report goes to both mods of that community, and instance admins).
Problem is that reports don’t go the mods if they are on another instance.