I banned someone mistakenly and would like to unban them, but I don’t find Lemmy’s layout super user-friendly and I can’t find where to go to do that. If it matters, I’m just a community moderator, not an instance admin.
Using the default lemmy-ui you first have to find a post or comment that the user made in your community. Then you should be able to use the pop-up menu for that post/comment to unban them. It may be helpful to go to the user’s profile and search for a relevant post or comment there.
If you are comfortable using the API directly, you can send a POST request using a tool like curl or a browser plugin like RESTED. The site below provides a reference for formatting Lemmy API requests. Set ban=false. It’s a pain, though; you first need to get the community_id, person_id, and your session authentication cookie as inputs.
https://lemmy.readme.io/reference/post_community-ban-userGo to the content you’ve banned them for, then in options instead of Ban there’s Unban. You can find it in modlog
If it’s not there, you can always ask instance admins to do that
