I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

  • finitebanjo@lemmy.world
    0·
    2 months ago

    Corpos are currently shooting themselves in the foot by trying to sell an essentially useless product which only lowers the quality of everything it touches.

    I’m sure someday it will replace the press number phone machines, at the cost of accessibility, but otherwise I cannot imagine it “maximising profits”.

    • drake@lemmy.sdf.org
      0·
      2 months ago

      Can you seriously not imagine how a corporation could benefit from generative AI, or are you just being obstinate and saying it’s useless because you think it’s unethical and you hope that by saying it’s useless that you can effectively manifest that?

      Because there are plenty of use-cases for generative AI. None of them have to be good, or even products. Your phone machine example is a good one - it’s not a product, really, it’s taking the role of a human to fulfil some obligation, or to intentionally make it harder for people to add to the company’s support burden.

      I think there are some useful applications for generative AI, but I do agree that the incarnations we have are unethical. And again, I really don’t think that simply telling people that they’re bad people for using it is going to win them over to your side.