Standing in line at Publix, 12 people in line, one person working, and the other lady is preparing 20 mobile orders that are for an hour in advance. So we have to stand here for 25+ mins, then we get up there… They have 50+ lunch mobile orders that day. INSANE like WTF? Why do they allow this bullshit? Starbucks locations stopped doing it. Why does Publix allow it? Stand in line like the rest of us. Bullshit man. They wouldn’t even give them another person to make subs, just 1 person for the lunch rush line.

  • Buttflapper@lemmy.worldOP
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    14 days ago

    Don’t blame the people ordering online, they are not the problem

    I disagree. I see plenty of entitled, snarky people come in wondering where their mobile order is. They see a line of 20 people and they expect their mobile order to be sitting there waiting for them, but the one lady who is making all those mobile orders is severely behind because she has a pile of them to get through. Same thing with Starbucks too. Perfect example there. Lots of nasty, aggressive people come into the store demanding to know where their mobile order drink is because they placed it two minutes ago and completely ignored the estimate.