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Of course you did. You’re not handing your device over to Best Buy, you’re handing it over to Jimmy on the Geek Squad who is quiet and a bit weird. And he loves to snoop into other people’s phones. Not for identity theft or reselling naughty pictures, but simply for the fun of snooping on other people.
Backup your device and wipe all of your data before handing a phone over to anyone else. It’s just safer that way.
Worked in phone repair for ten years with a wide range of people.
I agree with everything you said.
Tbf, most of the people who are going to best buy to have their device serviced aren’t going to know how to back up and wipe it
Also the device is in a condition that makes this difficult like not turning on or the screen being broken.
